TOPIC: [SSRP Super Administrator] Raeker's Application

Raeker's

Semi-Serious RP
Super Administrator

Application

Steam Name:
Raeker


Time Zone:
CEST


Link to Steam Profile:
My Steam


What server are you applying for?
SSRP


SteamID:
STEAM_0:0:58124960


Current Gametracker Profiles:
Server 1
Server 2
Server 3


Estimated Server Time:
40-60 hours maybe I honestly don't know


Languages I speak:
English and Dutch

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How do you feel that your time as an administrator has contributed to becoming a super administrator:
In my time as an Administrator I feel like I have definitely properly familiarised myself with SSRP, its server, its staff team and, of course, its rules. I am actively involved on the forums, trying my best to ensure that my opinion and thoughts come through to everyone. Under normal circumstances I'd first discuss it with another Lead Team member before deciding on the outcome.

As you can see, I clearly try to state my opinion and show to everyone what I think about the report. I never let personal biasses interfere with my duties and will still state what I think about the report regardless of what I think of the staff member in question.

During my time staffing, I've greatly enjoyed my time trying to help the server. Although I'm not always sure whether I actually manage it, I try to keep a good interaction with both the other staff as well as the users on the server. Above all, I try to make sure everybody has a good time, and will put other people's personal issues above almost all of my own private matters.


What makes you a good candidate for the super administrator team:
I've had a good interaction with the SSRP Lead Team for a very long time now. As I'm a TTT Head Administrator, I already talk often with Captin as well as Max. The conversations and interactions with the rest of the lead team and the community as a whole were gradual but natural. Overtime, people got to know me, and like me, and that's how I got where I am - although I was hardly ever SSRP staff, I still managed to "cement" myself into the community.

Months ago Chummy called me "the unofficial SSRP Lead Team member." Although I was not SSRP staff, I've always interacted with them, and helped them when needed. Both with personal issues, but also with legitimate Lead Team concerns. An example would be a moment three months ago when Fred Wroolie got harassed by a Super Administrator at the time, and I did my best to cheer Fred up, which had its desired effect. Not just that, Fred Wroolie managed to make his way up to Lead Team a few months later.

There's also the fact that I have plenty of Lead Team experience on other servers, such as TTT. Because of this, I am perfectly capable of carrying out my Lead Team duties as they are relatively familiar to me. I am also very certain that my Lead Team duties would not conflict with eachother and that I would be capable of carrying out my duties perfectly on both servers.

I always try my hardest to ensure that everyone ends up happy. I can be harsh if I have to be - and, in complete fairness, I can come across as too harsh when I shouldn't be - and I try to keep the two balanced properly when dealing with both users as well as staff members. I always try my best and if I were given the opportunity to become part of the SSRP Lead Team then I will make sure I will not end up like a Doombringer or a Viking.


Explain a situation as an administrator you encountered that was an obstacle that required the help of a lead team member but you had to work around it when no lead team member was available:
Hackers are the easy answer. It's happened plenty of times that someone needed to be anticheated but a Lead Team member wasn't available, or the anticheat didn't show anything. At those times I had to get evidence from other sources, though I won't dismiss the fact that I usually had help from a fellow staff member (such as that time where Kebu and Clarky helped me, thank you guys <3).

The harder answer would be Lead Team situations. In all situations where there was an issue with a staff member I've had to deal with I asked for help from a Lead Team member. It did happen once that I personally got into a fight with a fellow Administrator, but in the end that was sort of resolved. It still needs to be properly talked out, but we have not had the chance to do so yet.

There have been plenty of hurdles I've had to overcome and there have been plenty of mistakes I've made. I always try my best to learn from the things I do wrong, and I try to apologize indepthly to the people I did wrong because of my own screwups.


Explain how you would review and handle an abuse report against another staff member:
First and foremost I'd try and talk to the user who reported the staff member, rather than the staff member themselves. If the user is not a regular in the community or available on Steam I'll try my best to contact them. If I am unable to do so I'll double check their report to see if there's any way that I can help the user in whatever way possible. After all, the point of the staff team is to ensure that users have a fun time. If a staff member hampers users' fun then that means they're not doing a good job. Of course, I won't treat the staff member unfairly and will definitely listen to his side of the story as well. If the user does not provide enough proof or the staff member provides a different kind of proof to counter that of the user, I'll obviously deny the report - it's just that I'll try my absolute best to make sure that the user is correct and the staff member did abuse, rather than ignore the report in the favour of the staff team.

Explain in detail how you would act in the following situation:
'A staff member bans a user for an excessive amount of time, how do you approach the staff member to ensure that everyone is treated fairly?'
If the user made a ban appeal/shorten on the forums, I'd firstly check the ban in game and see whether what the user mentioned in the post is true. After this, I'd ask the staff member via Steam or TeamSpeak whether I could talk to them for a moment about the appeal. Once I manage to get them on Teamspeak (if they weren't there already) I'd get me and them in a Spacer where I'd discuss the situation with them. If the user did not lie in his post and seems truly sorry, then I'll try to defend them when talking to the staff member. I'll insinuate that the user is correct and the ban is too long. If the staff member comes with good counter-arguments as to why the user is wrong and the ban is fair then I'll agree with them. If they come with weak arguments or agree with me that perhaps, yes, the ban was too long, I'll either shorten or entirely revoke the ban. Of course, only if the ban is either excessive or unfair. If the ban is fully fair on the user, I won't be as lenient.


Explain in detail how you would act in the following situation:
'A staff member is dealing with a user but is struggling to do so in an appropriate manner. How would you resolve the situation?'
If a staff member is struggling to deal with a user in game, I'd probably talk to them via Admin chat or using PMs and tell them how to handle the situation correctly. Maybe the staff member is acting rudely or maybe the staff member comes across as if they don't care enough or aren't paying enough attention. Hopefully that resolved the problem, but if they are still struggling, I'd actually talk to the user myself and try to resolve the problem that way. It depends on who is in the wrong - maybe the user is misbehaving and trying to start an argument with the staff member or maybe the staff member didn't tell the user correctly why they've been punished. Whatever the reason, I'd do my best to make sure the situation is handled fairly and properly.

I'd also get them into a spacer on Teamspeak, so we can properly discuss the issue and make sure to prevent it from ever happening again.


Explain in detail how you would act in the following situation:
'A staff member accuses another staff member of breaking rules, how would you help resolve the situation?'
As such conflicts within staff are a rather big problem, I'll get them both in a spacer as soon as possible. If either of the staff are misbehaving - either by being rude to the other or by not listening to what I'm trying to say - I'll try to calm them down to the best of my ability. Such situations should be handled carefully, as a staff member breaking rules is the exact opposite of what they should be doing. If one of the users can't be calmed down, I'll speak to them seperately instead. I'd first listen to the accusating staff member, to see what he's blaming the other staff member for. After that, I'd listen to the other staff member to see what their side of the story is. After that I'd let the two speak to eachother so that they can talk it out. If they can't come to a peaceful solution on their own, I'd make my own opinion clear on the matter - my own opinion will be based on the evidence provided by both staff members. If needed, I'd also check the logs. In the end, I'll either tell the staff member that was accused that they did indeed rule break and what they should do better next time, or I'll tell the staff member that accused the other to not be so hasty with their conclusions next time.


Explain in detail how you would act in the following situation:
'A staff member acts in a disrespectful manner towards another staff member and or sparks an argument within the staff team. How do you resolve the situation?'
If the staff member is disrespectful and not stopping after multiple clear warnings, I'd take them to a seperate spacer and speak to them. If they aren't willing to behave themselves I'd take appropriate action, but hopefully they do listen to me and will stop acting disrespectful. Just to be sure, I'll stay on the same server/same channel (on TS) or I'll tell another staff member that can stay with the disrespectful staff member to come to me immediately when they do something wrong to ensure that the staff member is no longer misbehaving.
If the staff member started an argument with other staff, I'd do what I also did with the last question: I'd get them both in a spacer and let both have their say. If the argument is not resolved I'll bring in my own opinion of the situation, if the argument is resolved I'll once more do my best to make sure that such a thing doesn't happen straight after - or ever again for that matter.


Explain in detail how you would act in the following situation:
'You spot a staff member breaking rules to the point of harming other users, how do you approach the staff member?
'
I will do two things: I'll first tell the staff member to come onto TeamSpeak immediately and I'll tell a HeadAdmin to come on as well. I will gather evidence of what has happened in the form of a video or pictures to prove that they did indeed rulebreak to such an extent that it hurts the users and present this to the HeadAdmin. Once the staff member has come onto TeamSpeak I'll discuss the situation with them and what they did wrong. I'll try to solve the situation on my own, though (if possible) there would be a Head Administrator in the spacer as well in case I do something wrong or if the staff member did something so bad (though that'd have to be real bad) that they'll have to be emergency demoted. Hopefully I can convince the staff member to never do something like that ever again, as it was not the kind of behaviour that we expect from staff. Once more I'll do my best to stay close to the staff member in case they do rulebreak again.

If it's an excessive rulebreak or borderline abuse, I'll be sure to bring it up in the Lead Team meeting - depending on how excessive the abuse is, obviously.

Personally I think you have the right mind set for the job (I always see you on the forums giving your opinions on others etc and handling reports. Even giving your opinion on staff members reports which is showing your interested in handling them when you have the chance).

You also are very active and persistent in the meetings.

Lastly you are improving on what I and others say (Rp more to gain experience and show us you are dedicated to the server and not just staffing)

I don't need to say anymore its clear what I think!

Goodluck!