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TOPIC: [SSRP] Refund request - VegoVEVO

[SSRP] Refund request - VegoVEVO 5 years 6 months ago #1120394

Name: VeGoVeVO

Steam ID: STEAM_0:0:90137147

Time / Date of when it happened: 16/05/2019 idk the exact time but it was Between 1 am and 3 am

Item/s lost: 3 iridium pickaxes

Server Name: server 2

Proof *VIDEO/PICTURES*: not needed

Story: I was mining some gems then Nafe on and restarted the server because it was laggy and only 2 of my accounts Received the refund and 3 were lost.
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[SSRP] Refund request - VegoVEVO 5 years 6 months ago #1120421

Why is it that every time the server restarts you seem to be the one that doesn't get refunded?
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[SSRP] Refund request - VegoVEVO 5 years 6 months ago #1120422

Legendary Soldier wrote:
Why is it that every time the server restarts you seem to be the one that doesn't get refunded?
because it's broken like a month ago when we were basing on s3, the server was restarted many times and i couldn't get my printers refunded automaticly
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[SSRP] Refund request - VegoVEVO 5 years 6 months ago #1120425

Legendary Soldier wrote:
Why is it that every time the server restarts you seem to be the one that doesn't get refunded?

this is the first time? also, I had 5 alts on so it a higher chance of losing items that are equipped but what I don't understand is why the system is so weird like if I time out my equipped items will all get refunded but if it a server issue i usually have problems with the refunds
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[SSRP] Refund request - VegoVEVO 5 years 1 month ago #1172143

Hi VeGoVeVO,
Sorry for the delay in getting back to you on this. We will need the account details for each alt account in order to investigate this further. Once you find them please make a new refund request and we will handle this right away.
Thank you.
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