Due to the fact that the timer on your screen is client side we cannot refund you. There is the possibility that you client may have been out of sync and we cannot verify this information either way. Because of this we cannot accept your refund request. As much as this must be frustrating, we apologize for the situation and hope it doesn't happen again. Thanks for your support!
This was the last response to another refund request for a similar situation. We cannot determine what the cause is for the difference between your nuke timer and the actual time. The best advice I can give you is to not wear suits during the last few seconds of an ongoing nuke.
The nuke timer will be changed to lower the chances of this occurring.
