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TOPIC: didnt get booster pack

didnt get booster pack 6 years 11 months ago #631343

bought one and payment went through but never got it	TheDeadeye Offline Fresh Boarder Posts: 8 Karma: 0
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didnt get booster pack 6 years 11 months ago #631347

TheDeadeye wrote: bought one and payment went through but never got it Did You Relog????	Salted Wine Offline Expert Boarder Posts: 1175 Thanks received: 221 Karma: -24
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didnt get booster pack 6 years 11 months ago #631348

yeah like 10 times also switched servers	TheDeadeye Offline Fresh Boarder Posts: 8 Karma: 0
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didnt get booster pack 6 years 11 months ago #631349

TheDeadeye wrote: yeah like 10 times also switched servers Weird Contact A Owner Like Chute Emp ect.	Salted Wine Offline Expert Boarder Posts: 1175 Thanks received: 221 Karma: -24
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didnt get booster pack 6 years 11 months ago #631350

admin told me to post on forums	TheDeadeye Offline Fresh Boarder Posts: 8 Karma: 0
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didnt get booster pack 6 years 11 months ago #631385

try to email them zarpgaming.com/index.php/help/contact	el une spodermun Offline Mythical Boarder ex retard Posts: 5119 Thanks received: 1318 Karma: 19
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didnt get booster pack 6 years 11 months ago #631388

I told him to come to the forums after him reloging twice. But i believe what has happened is he hasn't claimed them yet. When you spawn in you should be given a command to type in.	Fred Wroolie Offline Gold Boarder -----★Azgeda Owner★------ Posts: 2295 Thanks received: 2301 Karma: -6
Last Edit: 6 years 11 months ago by Fred Wroolie. Login or register to post a reply.

didnt get booster pack 6 years 11 months ago #631391

Is your in game account connected to your forum account? Have you gone to the donations page in the f4 menu and claimed them?	Mirx Offline Expert Boarder Main Owner of Corrupted Vengeance Posts: 1272 Thanks received: 172 Karma: -25
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didnt get booster pack 6 years 11 months ago #631402

doesnt say a command any where	TheDeadeye Offline Fresh Boarder Posts: 8 Karma: 0
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didnt get booster pack 6 years 11 months ago #631403

yes its connected as I bought vip. and the booster pack doesnt show up in the f4 menu	TheDeadeye Offline Fresh Boarder Posts: 8 Karma: 0
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didnt get booster pack 6 years 11 months ago #633849

Hi TheDeadeye,
Thanks for getting in touch with us. We are sorry for the delay in getting back to you on this. The delay was due to PayPal taking longer than usual to process your payment. We have now manually approved this purchase for you and all you need to do now is re-connect to the server and you will be able to claim your upgrades under the F4 Menu > Donate tab.

This delay should not have happened so as a goodwill gesture we have added an extra free Booster Pack to your account which can be claimed in-game the next time you join the server. Any future purchases you make will be processed instantly and delivered automatically as normal.

If you need any further assistance. Please do get in touch with us.
Thank you!

Chuteuk
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ZARP Owner
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Last Edit: 6 years 11 months ago by Chuteuk.

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didnt get booster pack 6 years 11 months ago #633865

Chuteuk wrote:

Hi TheDeadeye,
Thanks for getting in touch with us. We are sorry for the delay in getting back to you on this. The delay was due to PayPal taking longer than usual to process your payment. We have now manually approved this purchase for you and all you need to do now is re-connect to the server and you will be able to claim your upgrades under the F4 Menu > Donate tab.

This delay should not have happened so as a goodwill gesture we have added an extra free Booster Pack to your account which can be claimed in-game the next time you join the server. Any future purchases you make will be processed instantly and delivered automatically as normal.

If you need any further assistance. Please do get in touch with us.
Thank you!

Yet again chute out doing himself!
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