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TOPIC: [Refund Request] LonelyDodo PropHunt

[Refund Request] LonelyDodo PropHunt 6 years 4 months ago #929622

Name: LonelyDodo

Steam ID: STEAM_0:1:78404438

Time / Date of when it happened: 27th of May and it happened anywhere around 2AM - 1PM (UTC+1)

Item/s lost: 15 Boost cases

Server Name: Prop Hunt

Proof Poof that I had them and now I only have one

Story:
So couple days ago I got 2 boost cases that I was saving until my later levels because they may give me EXP that is tied to my current level. Later I joined up and saw I had just 1. I got suspicious but figured that maybe I accidentally opened one. Then yesterday I grinded 16 boost cases with Elmer and went to sleep. I just joined the server and saw that I only have one boost case remaining. I know I don't have much proof but I hope you have logs that show that I indeed did not open 15 boost cases just now. This is an issue that should be fixed as well. I feel ripped off by the server

Also thanks Daddy for moving this to right section I can barely do that myself anymore

LonelyDodo
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Last Edit: 6 years 4 months ago by LonelyDodo.

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[Refund Request] LonelyDodo PropHunt 6 years 4 months ago #929624

Give dodo back his/my boostcases	FilthyEggFarmer Offline Junior Boarder Posts: 200 Thanks received: 48 Karma: 3
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[Refund Request] LonelyDodo PropHunt 6 years 4 months ago #929627

Try using the one you had and the value should return to normal.	TheXnator Offline Former Owner "Save the tears for when we win!" Posts: 8122 Thanks received: 4292 Karma: -2024
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[Refund Request] LonelyDodo PropHunt 6 years 4 months ago #929630

TheXnator wrote: Try using the one you had and the value should return to normal. Any other ideas?	LonelyDodo Offline Expert Boarder Carpe Noctem Posts: 1188 Thanks received: 528 Karma: 12
Ex ✯TTT Head Administrator✯ ✯Prophunt Administrator✯ add me on steam: ✰Steamcommunity.com/id/lonelydodo✰ Login or register to post a reply.

[Refund Request] LonelyDodo PropHunt 6 years 4 months ago #929640

I mean it shouldn't happen, is it just the boost cases that got set to 1 or all your skins?	Nick0GR Offline Marvelous Boarder Posts: 10798 Thanks received: 3307 Karma: -113
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[Refund Request] LonelyDodo PropHunt 6 years 4 months ago #929642

LonelyDodo wrote:

TheXnator wrote:

Try using the one you had and the value should return to normal.

Any other ideas?

That is incredibly odd. It logs when you use them though, so I'll just look through the logs, make sure you didn't use them and I can reset your value back if you did in fact lose them for no reason.
That should not happen though, I'll look into anything that may cause it.

TheXnator
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"Save the tears for when we win!"
Posts: 8122
Thanks received: 4292
Karma: -2024

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[Refund Request] LonelyDodo PropHunt 6 years 4 months ago #929645

Nick0GR wrote: I mean it shouldn't happen, is it just the boost cases that got set to 1 or all your skins? Got 29 Plague Doctors 2 Halloween Zachs etc So just boost cases (maybe Item cases but those I open instantly)	LonelyDodo Offline Expert Boarder Carpe Noctem Posts: 1188 Thanks received: 528 Karma: 12
Ex ✯TTT Head Administrator✯ ✯Prophunt Administrator✯ add me on steam: ✰Steamcommunity.com/id/lonelydodo✰ Login or register to post a reply.

[Refund Request] LonelyDodo PropHunt 6 years 4 months ago #929673

TheXnator wrote:

LonelyDodo wrote:

TheXnator wrote:

Try using the one you had and the value should return to normal.

Any other ideas?

That is incredibly odd. It logs when you use them though, so I'll just look through the logs, make sure you didn't use them and I can reset your value back if you did in fact lose them for no reason.
That should not happen though, I'll look into anything that may cause it.

When resetting mind that I have won 3(+1 from Elmer in trade) more from the wheel ^^ danke

LonelyDodo
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Posts: 1188
Thanks received: 528
Karma: 12

Ex
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✯Prophunt Administrator✯

add me on steam: ✰Steamcommunity.com/id/lonelydodo✰

Last Edit: 6 years 4 months ago by LonelyDodo.

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[Refund Request] LonelyDodo PropHunt 6 years 4 months ago #929713

Happened to me too when joined bhop with my 30 boost cases, sadly hadn't any proof so can't do anything. Good luck on getting them back.	L3mon Offline Senior Boarder washed Posts: 609 Thanks received: 203 Karma: 0
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[Refund Request] LonelyDodo PropHunt 6 years 4 months ago #929714

My bet is that it's some issue with the pointshop as a whole as I have lost well over 15 shark skins and 12 santa hats	Xerceas Offline Junior Boarder Posts: 266 Thanks received: 73 Karma: 0
You can pick your friends or you can pick your nose, but you can't pick your friends nose. Without excessive force. Login or register to post a reply.

[Refund Request] LonelyDodo PropHunt 6 years 4 months ago #929715

Xerceas wrote: My bet is that it's some issue with the pointshop as a whole as I have lost well over 15 shark skins and 12 santa hats Hope you get your sharks back! They cannot be lost >:3	L3mon Offline Senior Boarder washed Posts: 609 Thanks received: 203 Karma: 0
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[Refund Request] LonelyDodo PropHunt 6 years 3 months ago #958548

Xnator clearly forgot about this, so I'll beat him until he actually looks into it.	Raeker Offline Former Community Manager It hurts the best of us Posts: 9175 Thanks received: 6577 Karma: 213
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[Refund Request] LonelyDodo PropHunt 6 years 3 months ago #958549

Raeker wrote: Xnator clearly forgot about this, so I'll beat him until he actually looks into it. Pretty sure this is clientside. If you try and use them they will restore to their original number. I am currently trying to fix this issue myself	DEADMONSTOR Offline Former Owner Posts: 9277 Thanks received: 3799 Karma: 80
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[Refund Request] LonelyDodo PropHunt 6 years 2 months ago #961632

Raeker wrote: Xnator clearly forgot about this, so I'll beat him until he actually looks into it. waiting intensifies. Just join server give me 15 boost cases and ill open them rn	LonelyDodo Offline Expert Boarder Carpe Noctem Posts: 1188 Thanks received: 528 Karma: 12
Ex ✯TTT Head Administrator✯ ✯Prophunt Administrator✯ add me on steam: ✰Steamcommunity.com/id/lonelydodo✰ Login or register to post a reply.

[Refund Request] LonelyDodo PropHunt 6 years 2 months ago #961636

LonelyDodo wrote: Raeker wrote: Xnator clearly forgot about this, so I'll beat him until he actually looks into it. waiting intensifies. Just join server give me 15 boost cases and ill open them rn DEAD said that he was going to look into it. I'll ask him if he has, and if not I'll give him a little kick,	TheXnator Offline Former Owner "Save the tears for when we win!" Posts: 8122 Thanks received: 4292 Karma: -2024
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[Refund Request] LonelyDodo PropHunt 6 years 1 month ago #996571

Chuteuk wrote: We've definitely sped up the process of getting refunds for all items when the issue is clearly our fault. Big thanks to @Raeker and @CaptinF1 for this! If you think you're due a refund we'll be happy to take a look. You can find the proper template here: zarpgaming.com/index.php/forum/server-is...ase-use-the-template Thank you!	LonelyDodo Offline Expert Boarder Carpe Noctem Posts: 1188 Thanks received: 528 Karma: 12
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[Refund Request] LonelyDodo PropHunt 6 years 1 month ago #996621

LonelyDodo wrote:

Chuteuk wrote:

We've definitely sped up the process of getting refunds for all items when the issue is clearly our fault. Big thanks to @Raeker and @CaptinF1 for this! If you think you're due a refund we'll be happy to take a look. You can find the proper template here: zarpgaming.com/index.php/forum/server-is...ase-use-the-template

Thank you!

This is a special case and practically entirely in the hands of Xnator. To some extent I'd argue this to be DEAD's responsibility as well, but he has a lot going on and Prophunt is Xnator's server.