Hello Diszy, in order for your refund request to be able to be handled easily, you must fill out the template pasted bellow.
Thread Title: [Refund Request] <NAME> <SERVER>
Name:
Steam ID:
Time / Date of when it happened:
Item/s lost:
Server Name: (example, SSRP SERVER 3)
Proof *VIDEO/PICTURES*:
Story:
I recommend reading
this post, which will explain what you will need for a refund and when you can get a refund. In the future please also make sure to post your request in the correct section explained on the post provided. (Correct section for refunds is: Server Issues/Suggestions) I will get a forum mod to move the post for you.