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TOPIC: [Suggestion] Handling reports/appeals

[Suggestion] Handling reports/appeals 6 years 7 months ago #855960

Server Name:

Community/forums

Suggestion Title:

A staff member may not handle a report/appeal if someone else has claimed this report/appeal by saying they're handling it.

How would it benefit the server:

It would be greatly beneficial towards the reduction of conflict within the staff team, so that appeals and reports would be fully handled by one person, due to the fact that staff members can just take over reports/appeals by posting an outcome on them, even if being handled by someone else.

The only exception to this would be if the appeal/report verdict was overruled by a HA+.

Potential Issues/Exploits:

Potential bias, however it's unlikely.

Additional notes:

N/A

Thank you for your time!
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Last Edit: 6 years 7 months ago by SorIe.
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[Suggestion] Handling reports/appeals 6 years 7 months ago #855961

:plussp:
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[Suggestion] Handling reports/appeals 6 years 7 months ago #855962

Taking other peoples reports/appeals is just a dick move.

:plussp:
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[Suggestion] Handling reports/appeals 6 years 7 months ago #855971

:support: This is jeppe approved!
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Mage you will always be remembered as the first person to write a fuck you list on Zarp and a bonus for not getting it deleted.
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[Suggestion] Handling reports/appeals 6 years 7 months ago #855975

Could lead to appeals taking ages to be handled, as sometimes people will say they are handling an appeal / report, only to leave it for hours before they actually even try contacting the staff member / deal with it.

:neutralsp:
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[Suggestion] Handling reports/appeals 6 years 7 months ago #855976

TheXnator wrote:
Could lead to appeals taking ages to be handled, as sometimes people will say they are handling an appeal / report, only to leave it for hours before they actually even try contacting the staff member / deal with it.

:neutralsp:
Time cap could be added e.g 24 hours for something to be handled before it can be reclaimed by someone else
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Last Edit: 6 years 7 months ago by SorIe.
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The following user(s) said Thank You: TheXnator

[Suggestion] Handling reports/appeals 6 years 7 months ago #855983

This is already a thing, you need an HA+ Permission to overrule it

Like i did, i asked tyler if i could handle it because b4nqk0k took a long time, even b4nqk0k allowed me to handle it as he forgot
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[Suggestion] Handling reports/appeals 6 years 7 months ago #855985

Ashur. wrote:
This is already a thing, you need an HA+ Permission to overrule it

Like i did, i asked tyler if i could handle it because b4nqk0k took a long time, even b4nqk0k allowed me to handle it as he forgot
Nah, it's not. You can just take an appeal/report; nothing says you can't.
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