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TOPIC: Refund Request Davidrh94 ZARPGAMING.COM Deathrun

Refund Request Davidrh94 ZARPGAMING.COM Deathrun 6 years 6 months ago #794783

Name: Davidrh94
Steam ID:https://steamid.io/lookup/76561198315055263

Time / Date of when it happened:26/12/17 (D/M/Y)
Item/s lost: A Jason and a Darth Vader (Both character models)
Server Name: ZARPGAMING.COM Deathrun
Proof *VIDEO/PICTURES*:https://steamid.io/lookup/76561198315055263
This shows the inventory and you can ask vjarekt on steam.

Story:I was new to deathrun and vjarekt gave me two characters A jason and darth vader when we changed map they were no longer in my inventory, I reset the game and it did not work so I asked a administrator what to do and he said to write this letter/message.
Contact me via steam or by email at This email address is being protected from spambots. You need JavaScript enabled to view it.
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Refund Request Davidrh94 ZARPGAMING.COM Deathrun 6 years 6 months ago #794865

Use the Contact Us form - zarpgaming.com/index.php/help/contact

But we are aware that most pointshop servers are suffering the same kind of issue.

I'd also advise you don't reveal personal information on here for safety precautions
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Refund Request Davidrh94 ZARPGAMING.COM Deathrun 6 years 6 months ago #795180

Dont worry it is a new email I made it especially
for gmod and It is not used for anything else
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Refund Request Davidrh94 ZARPGAMING.COM Deathrun 6 years 6 months ago #795183

Also what should I do wait?
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Refund Request Davidrh94 ZARPGAMING.COM Deathrun 6 years 6 months ago #795269

As I'm currently not home and won't be for a few days I cannot look into this in detail but it seems as if there's been an issue with the connection to the database causing your data to either fail to save or fail to load then causing it to be overwritten. I'll forward this to Max and Chute as they are currently the most suited to deal with this.

But, I would like to know the following.

Did you loose all your pointshop points?
If not did you lose the ones you spent on the items?
Did you keep any items you may have had before?
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Last Edit: 6 years 6 months ago by Legendary Soldier.
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Refund Request Davidrh94 ZARPGAMING.COM Deathrun 6 years 6 months ago #795616

Tyler Durden wrote:
As I'm currently not home and won't be for a few days I cannot look into this in detail but it seems as if there's been an issue with the connection to the database causing your data to either fail to save or fail to load then causing it to be overwritten. I'll forward this to Max and Chute as they are currently the most suited to deal with this.

But, I would like to know the following.

Did you loose all your pointshop points?
If not did you lose the ones you spent on the items?
Did you keep any items you may have had before?

Adding onto this, Max acknowledged this issue a couple of weeks ago for one person on TTT. I believe someone also complained about it at one point on Prophunt, around a similar time with losing points / items.
Most likely a connection issue, as Tyler said, but hopefully not something that will happen again.
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Refund Request Davidrh94 ZARPGAMING.COM Deathrun 6 years 6 months ago #795639

1 I lost all but 10 points
2 I got the models for free from a freind
3 No I have nothing
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Refund Request Davidrh94 ZARPGAMING.COM Deathrun 6 years 6 months ago #796259

I keep on loosing items I want answers I AM NOT HAPPY.
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Refund Request Davidrh94 ZARPGAMING.COM Deathrun 6 years 6 months ago #797872

This will be looked into and resolved shortly. We are sorry for any inconvenience cause.
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Refund Request Davidrh94 ZARPGAMING.COM Deathrun 6 years 6 months ago #803839

When will it be it has been 5 days.
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