TOPIC: [SSRP Super Admin] Fred Wroolie's Application

RP Name: Fred Wroolie
Time Zone: UTC 0

Link to Steam Profile: www.steamcommunity.com/profiles/76561198133282924
SteamID:STEAM_0:0:86508598
Current Gametracker Profiles:
Server 1 - www.gametracker.com/player/Fred%20Wrooli...arpgaming.com:27015/
Server 2 - www.gametracker.com/player/Fred%20Wrooli...arpgaming.com:27025/
Server 3 - www.gametracker.com/player/Fred%20Wrooli...arpgaming.com:27015/
Estimated Server Time:





Languages I Speak

How do you feel that your time as an administrator has contributed to becoming a super administrator:
During my time i have dealt with both staff and members of the community rule-breaking and acting out in a way that is un-acceptable. Since i have been a member of the community for a long time i know when situations are getting out of hand and need to be dealt with. Not only that but i also know how different types of people react to certain scenarios so i know what to say and when to say it to avoid any more conflict. Not only that but i have witnessed first hand staff members acting out in a way that shouldn't be tolerated. By this I mean staff acting inappropriately towards a member of the community which would make them feel as if they are an 'under-dog'. Although in my rank I can't deal with the staff member I have managed to calm the staff down and get both sides to apologise/sort their differences between them.

What makes you a good candidate for the super administrator team? ( in this part you can go as detailed as you want):

Experience
Ok to begin with i think i would make a great super administrator because i have been a staff member for a solid 6 months and 2 weeks which has given me numerous amounts of situations which are all completely unique. Many of them are the normal situations which involve someone breaking rules such as: Rdm, Nlr, Rda ETC. However i have encountered situations which involve someone claiming that another person is rule breaking but don't have any proof. As i am currently an administrator, when a situations like this comes into place i would spectate the accused rule breaker and see if they carry on rule breaking so i can catch them in the act. This shows that i am dedicated to prevent the community's role-play from being disrupted. (However much they are role-playing ). Since i have had this long being a staff member i know a lot of other staff members and how they respond to certain situations. So if dealing with another staff member i know what to say and do without making either sides feeling 'triggered' or 'targeted'. I have had many different situations and some that couldn't be handled by me alone. However through out these tough situations I have had great confidence with the decision i have made which shows that i have good understanding of the rules and if i ever feel a slight feeling that I am not sure with how i am meant to handle the situation i won't just leave i will give the correct judgement i think is necessary and then if they feel like i was wrong they can continue the situation on the forums.

Activity
This also shows that i am very active on almost all servers (Not so much server 3 because recently i can only join via gaining the IP) but even so i always join a particular server if someone pokes me on ts3 or messages me on steam telling me their are rule breakers. I am almost on every day joining different servers regularly which can be helpful when there are no active staff members on. I am also very active on team speak and receive many 'pokes' asking for me to deal with a situation rather than some other staff member because they know i deal with situations effectively and fairly. I am also very dedicated to the server because even though i have had some personal issues come up during my role of being a staff member i have stuck through and haven't resigned and i believe by doing this it shows that i am dedicated and truly care about the role of being a staff member.

Dealing with Hackers
I have also encountered numerous reports of the community claiming that a person is hacking and there hasn't been any SA+ on either of the servers or even on steam. This leads to the accused hacker getting away with these serious threats to peoples role-play. As an administrator you can only get so much 'evidence' towards the accused (such as flying in front of them while invisible to see if they automatically aim upon you etc) but even with such evidence you can not ban someone for hacking and so when a super administrator logs on they may have re-connected with their 'Hacks' turned off. This leads to the accused hacker leaving free of punishment. However this hasn't been too much of a problem for me because i quite often message the lead team asking if they can join the server with the potential hacker and 'cheat check' them. However it would be more efficient if i could handle these situations myself because i know i have a lot of the community on steam so it would be easy for people to report potential hackers to me as i am very active.

Impact Against Other Staff
I would also say i have made a positive impact on the staff community. For example when moderators ask for an admin i would always teleport to them as soon as i could to either clear up some rules to the staff member so they can correctly take action or by explaining to the user that the staff member is doing their job correctly (However in some cases the staff is new and doesn't know how to take the correct action and in that case i would show them). This isn't me saying that i knew everything because i didn't for example in the first couple of days of me being moderator i wrongly warned R-Flex. I personally think this could be easily prevented before the staff member even becomes staff! By this i mean in the training stage you could go over more of the ethos and the 'real life' scenarios which would occur more often rather than just the "This is the teleport button, It allows you to teleport" - Literal quote from my training as mod. (Love you really sally) This would prevent most of the mistakes that new staff members make as they weren't really taught what to do in certain scenarios. I have been working on spectating other new staff members and staff members applying for a rank upgrade. This is to make sure they are handling the f1's correctly. This will help them out because they will be able to learn from their possible mistakes that have have made, and by me pointing them out i am making sure they prevent doing it in the future. This will reduce the amount of possible mistakes they make and will be able to handle f1 situations correctly. I have also helped out new staff members by telling them how they could improve on their sits (By either telling them minor mistakes that could be fixed or just giving them advice that i would of liked when i got staff)

Trusted
Also i would say i am trusted in the community as i have never used my powers wrongfully. During my whole time of being apart of the staff team i have never received an official warning from the lead team or even had a 'talking' to. This tells me that i am doing my job as a staff member correctly and the community appreciates it.

Attitude
Lastly many people know me to have two 'sides' which i 100% agree with. I will always aim to have fun while I'm not staffing as it is the entire point of any game. However when someone thinks they can get enjoyment out of ruining other peoples role-play by rule breaking i will always do my best to prevent that from happening again. If i think the user doesn't completely know the rules i will explain the rule they broke to them without it being on the 'F6' Menu to give them a chance at redeem their self. (This will show that they have been given trust and shouldn't take advantage of it) I am a friendly person to all members and i have even 'brought up' some new members which are now staff members which shows i have great influence. I handle situations in a non-biased way and choose the outcome i think is correct. Over the past 6 or so months of me being admin i have gained a lot of maturity and with that respect throughout the staff team.

Meetings
The whole point of attending the meetings is so you can give your view on the other potential staff members or the current staff members applying for a promotion. In previous meetings i have attended i have given my view on the staff member (how i got along with them and how they got along with other people; this was when i was a moderator) so because i was a moderator i couldn't give my view on how they handled f1's because i myself was still getting to know how to handle them correctly. However since i have had the rank admin I have been giving my opinion on potential new staff members/Current staff members applying for promotion during the meeting by how well they handle sits (Since I've been admin for almost 5months i know what a good one looks like) and how they act under pressure (Dealing with big rule breaks e.g mass rdm etc). I also try to be as helpful as i can during the meetings even if it is just giving out the spreadsheet/powerpoint to those who have joined late or just haven't got it yet. ( Also for the first time making the straw polls however awful it went. But I finally got the hang of it.)

Endurance
I have the ability to handle a simple situation that could be as simple as minutes (Asking if one of them has any proof and if they don't tell them you can't do much) however i believe that if you almost force the community to record 24/7 on a server that they wish to have fun and relax on then they will feel like the staff aren't doing their job correctly. However i almost always handle the situation correctly this could be by having the sit last as long as 20 minutes until the user/s understand what they did was wrong or punished. I think if you take more time going through the rule the user has broken rather than just warning them. They will learn from their mistakes and correct themselves from the future.

Leadership
Very Often I join a server and there are staff on but either busy or not active. Many times i have messaged other staff members over Steam/Teamspeak and asked then to drop what they are doing and help out. This shows that i have large amounts of connections within the staff team and this is very useful when dealing with certain situations. Not only that but some-times there are active staff on even when the f1's stack up and i always ask for everyone to join and help each other and they do so which shows that i have authority and leadership which is very useful when applying for the Lead-Team. I would like to say i am a leader rather than a follower. I have encountered situations where some staff don't fully understand certain rules and they don't really know how to explain the situation to the user correctly. During this i had to step in before the user was wrong fully warned. This shows i can teach both users and STAFF using my knowledge i have gained over the time of me being staff.

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Explain a situation as an administrator you encountered that was an obstacle that required the help of a lead team member but you had to work around it when no lead team member was available:
I have encountered numerous situations where i have asked in admin chat for someone to Cheat Check a member but i have either had no response or there are no lead team on which leave a member of the community feeling like they have been disregarded which makes the community think that even when they do report someone nothing is done so don't bother in the future. For example i have had a report of someone who has a cheat which allows them to see all players on the map and allows them to lock on to them but i couldn't do anything about it as no LT were on at the time and once they joined they were too late.

Also i have encountered staff members them abusing their powers for example: I was basing in a base on server 3 and an admin straight up /forceunowned the front door. This was straight after he had raided us so he should have raid timer but since i was in his 'base' he wasn't raiding but instead he was defending which i would consider a major abuse of power. Since at the time i didn't own any recording software i wasn't able to take any further action except confront him about this. (If you wish to know who this was and you are a LT member message me on steam as id rather not cause drama) I know i could have told a LT member about this but it doesn't matter now as thankfully he is already demoted.
I have also had to spectate a fellow staff member while a SA raids my base to make sure he doesnt rule break/abuse his powers. During me spectating him i noticed multiple times he broke rules/abused his powers. This can be seen Here.

Lastly I have had encountered a user that was in tears due to a staff member treating them poorly. Although the staff member did not realise what he did to the user i managed to calm down the user until he was ready to talk. Once i realised what had happened it was just a simple thing that made him upset. Although the staff member did nothing wrong i managed to get the staff back on the server so they could talk it out and apologise. (Lead Team can ask me over steam for their names if you don't believe me)

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Explain how you would review and handle an abuse report against another staff member:[/u]
I would handle the situation as followed:

Ask the 'victim' of the abuse for the context and how the situation occurred. (This would be done via private messaging to avoid my step 2 from being ruined).

Ask the staff member what they did (the context) and what the 'victim' thought they abused. (If the stories match it may be a simple talk to both people and try to resolve the situation without the need of any kind of punishment. (However it would still be brought up in the lead team meeting if i felt that it was necessary) This would then be followed by a talking to the staff member and making sure he knows the rules to a high standard to avoid a situation from happening in the future. I would also ask for evidence from the victim.

If the two peoples stories don't add up i would ask for evidence from the 'victim' as without evidence this would be a invalid report and it wouldn't be right to punish the staff member if the situation didn't even happen. If evidence is given i would check that their steam ID is in the video as some person may be 'impersonating' a staff member.

I would then come to a conclusion and either decide to ACCPET or DENY the report abuse appeal.

Examples Would look Like the Following:





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Explain in detail how you would act in the following situation:
A staff member bans a user for an excessive amount of time, how do you approach the staff member to ensure that everyone is treated fairly?[/color]
I would look over the reasoning for the ban given to PLAYER A and check his F6 to see if it is his first time committing the offence and if so i would tell the staff member to always check their recent warnings to come to a conclusion before banning. I would then unban PLAYER A and apolgise for any inconvenience. However if the reasoning given for the ban is either Extreme or PLAYER A has committed the rule break multiple times i would either reduce the ban time if nessacary or leave the time given.

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Explain in detail how you would act in the following situation:[/u]
A staff member is dealing with a user but is struggling to do so in an appropriate manner. How would you resolve the situation?
I would first of all teleport to the staff member that is either failing or struggling to handle the situation properly. I would then give assistance to them as necessary but not taking over the f1 as this would mean the staff member isn't learning. However i would give him support if he is struggling to punish PLAYER A appropriately if PLAYER A even needs a warning. After the F1 i would then talk to the staff member to make sure they know that it is ok to ask for help in admin chat (///) and tell them that people are happy to help and explain how they could do better in the future.

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Explain in detail how you would act in the following situation:
A staff member accuses another staff member of breaking rules, how would you help resolve the situation?
I would first of all talk to the staff member in private who is accusing the other staff member of breaking rules what happened and how the situation occurred (If they were provoked or if it was a random abuse). I would ask if they had any proof as this would make the situation a lot easier as it would give me solid evidence that can be shared between other lead team members to come to a conclusion.
However if no evidence is supplied i would spectate the accused staff member to see if they are still rule breaking to catch them in the act. If i see them rule breaking i would either speak to them to make sure they know the rules enough to allow them to realise what they did was wrong. However if i catch them rule breaking/abusing their powers that is to a extreme i would apply a emergency demote and i would bring it up in the next lead team meeting to see if they should be kept demoted or just talked to and given and official warning. This would be to avoid any other people having their experience ruined.

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Explain in detail how you would act in the following situation:
A staff member acts in a disrespectful manner towards another staff member and or sparks an argument within the staff team. How do you resolve the situation?
I would ask the staff member that is the victim of the Disrespect and ask them if they were just joking about or if they are truly offended about the situation that occurred.

If the victim took the situation as a joke and it was given as a joke i would tell the person who was apparently disrespecting to make sure anyone that hears the situation knows it is purely a joke and to only 'joke' about with people who are ok with having 'banter'.

However if the victim is offended i would make sure they are feeling up to dealing with the situation before i carry on. Once they are feeling ok i would move further with the situation by speaking to the staff member who was apparently disrespecting and make sure they know what they said was taken offensively and understand what they said was wrong and shouldn't happen again. Once they realise what they said was wrong i would ask them both to apologise and make sure they know not to continue.

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Explain in detail how you would act in the following situation:
You spot a staff member breaking rules to the point of harming other users, how do you approach the staff member?
I would first of all immediately take action as the staff are put in place to prevent the community from having a bad experience with the server. If the staff are making the community feel uncomfortable or worse harming their spirit/roleplay i would ask them what they did wrong. If they have no idea what they did wrong i would tell them what they did wrong and explain why they shouldn't be doing that to the community as the community should always be taken into account first. Then i would bring up the situation in the next lead team meeting.

If the staff member knows what they did wrong and apologise to the victim without any prompt i would still tell them what they did wrong and why they shouldn't be ruining the community experience. I would then bring up the situation in the lead team meeting if i felt like it is necessary .

However if both parties feel like the incident may have been a simple mistake or an accident then i would talk over how to prevent it in the future and make sure everyone understands what the problem was.

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Notice any spelling/grammatical mistakes?
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