TOPIC: [Prophunt Super Admin] FrankTheQuiet's application

Steam Name:
FrankTheQuiet

Time Zone:
CET

Link to Steam Profile:
steamcommunity.com/profiles/76561198156712763/

What server are you applying for?
PropHunt

SteamID:
STEAM_0:1:98223517

Current Gametracker Profiles:
www.gametracker.com/player/FrankTheQuiet...arpgaming.com:27040/

Estimated Server Time:
383 hours

Languages I speak:
Italian (mother-tongue), English (B2 level)

How do you feel that your time as an administrator has contributed to becoming a super administrator:
I've been staff for almost 5 months now, 4 of which are as an admin. I've dealt with every situation an admin can handle on the server, that is every type of rulebreaking (ghosting, hacking, exploiting etc) and all sorts of disrespect towards users or staff. I feel very comfortable with handling the server without any obstacle and at any time, and all the commands are basically printed in my memory thanks to how much i've used them.

What makes you a good candidate for the super administrator team? ( in this part you can go as detailed as you want):

Motivation
I started off as a shy guy from another country wanting to have fun while making people play fairly on a server on gmod, at first extremely anxious and both excited everytime i hopped on the server to play and moderate it.
I remember being very awkward at first, crowding my fellow staff members with questions about any possible situation for both curiosity and will to improve my moderating skills; I remember having issues with understanding what everyone was saying on a ts channel for both insecurity and not being used to listen in english for lots of time; I also remember the very first time I stayed up a lot more while playing and talking with Madmagic, Goldauraz, Argon: I think that night was the turning point that made me realise that being part of Zarp isn't just about the game, but it's something more. A community which I want to be part of and to which I want to contribute giving all the effort I can put in to make it as better as I can.
In these 4-5 months I never changed my attitude on the server, I was always chill, welcoming and relaxed, and this lead me to become friends with basically every returning game of the prophunt server and keeping it as active as possible with the company of very good people, staff members included. My attitude in-game and later my friendship with Apollo, TheDinoGod and cracy4you was part of the reason why they applied for staff members in the first place and I'm very proud of them.
Trying out the surf server was also the very turning point of me supporting other players and making efforts to talk and get to know new people who weren't prophunt related only, extremely great guys.
This lead me to be open and active on both forums and teamspeak.

Attitude
When it comes to my attitude and my character I may be naturally shy but I know how to be vocal and how to write to anyone when needed. My strong points are my ability to not get influenced by what people say about me, my relaxed approach to everything that I work with, my attachment to justice and aversion against mockery and disrespect, my independence.


Explain a situation as an administrator you encountered that was an obstacle that required the help of a lead team member but you had to work around it when no lead team member was available:
As an admin I needed multiple times to record footage of supposed hackers while sending anticheats and wait for feedback by the lead team since admins can't punish hackers (directly). While waiting for the lead team to reply or when they weren't available I manually moved the supposed hacker in the prop team at every round, which is the only viable solution for administrators for the time being.

Explain how you would review and handle an abuse report against another staff member:
To handle the report in the best way I would review any footage (audio, video, screenshots etc) and perspective points available. I would make questions to every staff member that may have been present and about how the staff member was behaving lately, to the person who did the report, to people which the staff member may have spoken to about what happened. If the report is convincing I would for sure tell the staff member where they wrongly behaved and not to do it again. In very bad scenarios a demotion (with the rest of the lead team opinions and approval) could be considered.

Explain in detail how you would act in the following situation:
A staff member bans a user for an excessive amount of time, how do you approach the staff member to ensure that everyone is treated fairly?
I would review all the perspective points available (interrogating the banned user, the staff member and other possible witnesses) and ask the staff member to tell me in detail about what happened and why did he reacted that way. I would then remind them that it's important to consider everytime how we approach situations on the server, because we have to give the players a good impression and we need to make them understand that we handle the server for them to enjoy it more. if the player received a particularly unfair punishment i could also encourage him to make a ban appeal on the forums with the right explanation and template.

Explain in detail how you would act in the following situation:
A staff member is dealing with a user but is struggling to do so in an appropriate manner. How would you resolve the situation?
I would intervene first telling the staff member via admin chat or voice if we're in a call/ts channel to politely stop dealing with the situation, then I would handle the situation correctly so that the staff member could see which was the correct way to do it. I wouldn't be annoyed or bothered by how the staff member couldn't handle the situation in the right manner but I would ask them to review with focus any possible similar situation to that specific one. If the staff member still has questions I would tell them everything they want to know about any situation.

Explain in detail how you would act in the following situation:
A staff member accuses another staff member of breaking rules, how would you help resolve the situation?
I would first verify if the accusation is valid by asking other staff members about their experience with the accused staff members and by examining all the perspective points. if it's valid i'll remind the accused member which responsibilities his role implies and that rulebreaking by staff members is something that also has effects on all of Zarp and not only on the prophunt team, if the players find out about it. if the accusation is not valid or confused i would have a talk with both of them to understand what went wrong and how to resolve it without causing a conflict between the 2.

Explain in detail how you would act in the following situation:
A staff member acts in a disrespectful manner towards another staff member and or sparks an argument within the staff team. How do you resolve the situation?
I would talk to them privately as soon as possible and first of all tell the first one that it's unacceptable behaviour to be disrespectful, especially against other staff members. after they calm down and relax I would ask both or one at a time (if they don't collaborate) about what happened and what made the argument start. Whichever the end result would be, I would eventually tell them that situations like this one aren't tolerated and that i would keep an eye out for the first one for some time and make sure that they don't fight and that they focus on their duties. we all share the same job to help others and to not being obstacles between each other.

Explain in detail how you would act in the following situation:
You spot a staff member breaking rules to the point of harming other users, how do you approach the staff member?
I would stop the staff member immediately and have a private talk straightaway in a discord call or on a private channel on ts. I would give him/her the chance to explain himself/herself and based on the correlation between what he/she says and the actual behaviour he/she was having I would decide to either warn him and report him to the rest of the lead team or (also based on the severity of their actions) have a conversation reminding him/her their duties and responsibilities while keeping an eye out for him/her for the a variable period of time. If the staff member was simply rulebreaking for the sake of rulebreak a demotion would be very probably be involved after speaking with the rest of the lead team.

Great admin and very kind guy
It will be a great super admin

Good luck!