General Information
Steam Name:
MattorS
Time Zone:
UTC +1
Link to Steam Profile:
What server are you applying for?
TTT
SteamID:
STEAM_0:0:177633343
Current Gametracker Profiles:
Estimated Server Time:
290 Hours (Across all Gametrackers)
Languages I speak:
TTT RELATED
How do you feel that your time as an administrator has contributed to becoming a super administrator:
During my 2 months as a staff member on Zarp, I have acquired an excellent knowledge of the servers rules and what is expected of me as a member of the staff team, As a result of my knowledge of the server's rules, I have been able to help staff and users alike when they have been struggling with what is acceptable on our servers or how to punish someone accordingly. During my time as staff, I have become very familiar with the commands used and I am now aware how to use these commands correctly for the benefit of the server. I have also learned what the correct way is to handle certain situations/reports and I would be able to use this knowledge as a lead team member to ensure other users were able to get the best possible experience. One way I currently do this is by always checking on the server, if no staff members are online I will either stay on or if I cannot, I take it upon myself to contact another member of staff to take over.
What makes you a good candidate for the super administrator team? ( in this part you can go as detailed as you want):
Friendliness
Almost everyone that knows me and that I speak to on a regular basis would say that I'm a very friendly person. I always go out of my way to help users and staff that have an issue and then I do my best to resolve it. As I am human, there are occasions where I get annoyed with the way someone is acting but in those situations, I just remove myself and go calm down, and then with a clear head I attempt to resolve it. I keep my attitude and behavior to a very high standard which sets a good example for users and other staff to follow. The more time I am a staff member and the more experience I gain, the better my attitude towards others becomes and I feel that I have shown this on many occasions.
Dedication
I believe that I show my dedication to this server very clearly as every time I am asked to come online to aid another staff member, I will do so. It doesn't matter to me if someone needs my help or if they just need to go off. If a fellow staff member requires assistance then I will do my best to help them. Unless there are irl circumstances that require me to not be on my computer, I will always be checking the forums and Teamspeak and checking on the server to make sure everything is ok and that no one requires assistance.
Availability
I very active on my computer if not on GMOD, and most of that time I am on Teamspeak. This means that it would be very easy for another member of staff to contact me about an issue they were having or if they wanted to report another staff member. This would also allow me to communicate effectively with the other members of the lead team to discuss appeals, reports ect.
Fourm + TS
Most of the time I am on Teamspeak or the forums and if I am needed by someone to discuss an appeal ect, then I can usually be available within a few minutes. The vast majority of the time if I am needed to speak about anything, I will be able to get on within 12 hours maximum. On the forums, when people apply for staff, I usually give good feedback if I can mention something that hasn't already been brought up and quite often I give my opinions in suggestions or punishment appeals/report abuses. When appeals are posted, I cannot always handle them as other staff claim them within the first minute of them being posted but I still attempt to give my input on how the appeal should be handled to make the job easier for the handling staff member.
Explain a situation as an administrator you encountered that was an obstacle that required the help of a lead team member but you had to work around it when no lead team member was available:
There was one time when I was the only staff member online and there were approximately 40 users. There was a group of 3 individual that were mass rulebreaking and being disrespectful. I suspected that one of them was aim hacking so I attempted to get a member of the lead team but I was unsuccessful. Eventually, I was able to ban the users for Mass RDM + Discrimination but it would have been much easier if I could have got a member of the lt. I was still able to deal with the situation but it would have been dealt with much sooner had I been able to get a hold of one of the lead team.
Explain how you would review and handle an abuse report against another staff member:
Accepted
Hello Player X, I have reviewed the evidence that you have provided and have came to the conclusion that Staff Y was, in fact, abusing his powers. I have spoken to Staff Y and he will be brought up in the lead team meeting. Thanks for taking the time to report this and if anything of this nature occurs again, please feel free to report it.
Denied
Hello Player X, I have reviewed the evidence that you have provided and I have came to the conclusion that Staff Y was using his powers correctly and was not abusing. No action will be taken against Staff Y.
Explain in detail how you would act in the following situation:
A staff member bans a user for an excessive amount of time, how do you approach the staff member to ensure that everyone is treated fairly?
I would try and get the staff member on Teamspeak and speak to them about the ban. If I feel that the ban is excessive and not appropriate I would inform the staff member that their ban was too harsh and I would give them an idea of the normal ban length. An example of this would be if someone banned someone for being racist for 2 weeks and the banned user had no recent punishments, I would tell the staff member that the ban length should have been around 1-3 days. I would then ensure that the ban length was reduced to an appropriate length.
Explain in detail how you would act in the following situation:
A staff member is dealing with a user but is struggling to do so in an appropriate manner. How would you resolve the situation?
I would speak to the staff member that is struggling and I would give them advice on how to handle the situation. I would also recommend that the staff member does not react to disruptive individuals and to try and keep calm and if they were annoyed, then just to take a few minutes break. I have actually given this advice to some newer staff members after they have been frustrated by a new users actions. I would also mention to the staff member that if they were to require any more help, then they could contact me over steam or Teamspeak.
Explain in detail how you would act in the following situation:
A staff member accuses another staff member of breaking rules, how would you help resolve the situation?
The first thing I would attempt to do is ask the accuser if they had any evidence, if not I would proceed to ask the accused if the allegations were correct, is they were to deny them then no action could be taken, however if they were to admit to it then they would be brought up in the lead team meeting or would be given a verbal warning (depending on the severity). If the accuser did have evidence, then I would review it and if I came to the conclusion that Staff Y was abusing their power, (depending on the seriousness) I would either give them a verbal warning about it on Teamspeak or I would bring them up for a demotion
Explain in detail how you would act in the following situation:
A staff member acts in a disrespectful manner towards another staff member and or sparks an argument within the staff team. How do you resolve the situation?
The first step I would take would be to ask the disrespectful member of staff to come onto Teamspeak and speak to them about the staff ethos and how their current attitude is not acceptable for a member of staff. I would suggest that the disrespectful staff member that he should apologize for his actions and that if they 2 members don't get on, just don't play together. I would also warn the disrespectful staff member that if he was to continue acting in this manner, then he could be given an official warning and could possibly be brought up for demotion.
Explain in detail how you would act in the following situation:
You spot a staff member breaking rules to the point of harming other users, how do you approach the staff member?
I would pm the staff member asking them to stop immediately. I would then seek clarification from the user on what exactly the staff member was doing. I would then proceed to speak to the staff member on Teamspeak and remind them of the staff ethos and the server's rules. I would then bring them up in the weekly lead team meeting and decide on an appropriate punishment.
Extra
Since returning from my holiday I have managed to keep high consistent activity while being active on Teamspeak and the forums as well. I have also attempted to speak to as many lt members as I can about issues I am having or just the server in general. I also feel that during the meeting, I have quite a large presence and I put forward my pov when necessary.
Any and all constructive feedback is appreciated!