Congratulations on being promoted to Moderator!
Being Moderator is great, however. You have to know what you can and can't do within your role; firstly never be afraid to ask for help from others. Other staff are here to help you too, that's why we're a staff team, here are a few tips and commands that you will need.
Tips
Friendly:
Being Friendly as a moderator is a great way to welcome new players and just generally make people happy.
Fair:
Being fair as a staff member is a must, you shouldn't treat people differently, period. No matter if they're your friends or not, everyone should be treated with respect and equally.
Active:
Being active as a staff member is a must also, if you're going to be inactive for a certain period of time, let people know. Make a forum post if you have to, try to be on as much as possible.
Commands:
Goto:
The "Goto" command is very useful to get to a player with ease, you can use this when handling someones F1 and hitting "goto" this will simply teleport you to the players location.
Bring:
The "Bring" command is another very useful command to make your job easier, this will simply bring the player to your location, you can use this when handling someones F1 and clicking "Bring"
Back:
The "Back" command is used to simply return the player to their original location before they were teleported, this can be used when you have finished someone's F1 and wish to teleport them back.
Player Logs:
This is one of your most important tools a moderator, this is your eye in the sky. You can see everything up to job changes, disconnects, connections, kills, deaths, arrests and plenty of other things. You should always use this in an F1 situation as this is a form of evidence, however this doesn't mean you can warn someone just based off the fact that they killed someone, use this fairly. Use this as another option aswell as some sort of evidence from the victim.
F6 Menu / Warnings Menu:
This is a very helpful tool to check a individuals warnings, this should be checked when handling someone that has broken a rule as this could change their verdict, as they may have recent warnings.
F1 Menu:
The F1 menu is used to see if players need assistance, this is a fairly straight forward menu, simply right click on the player that needs help and make sure you click "Handle This" after that you can goto them and help them with whatever they may need.
Freeze:
The Freeze command simply freezes a player in place, this can be used to make sure someone doesn't run away from you and or stop someone from, shooting or killing others in a sit.