Hello Silent,
First things first: we love you. Jim_Jam admits to saying something you didn't like but also told me that he warned you when you started insulting and disrespecting. According to him this also wasn't the first time, clearly showing that you were aware of the fact that you shouldn't disrespect.
As Jim_Jam did warn you and you did break TOU, I'l deny this. I understand you're a bit upset, so if you want to discuss it send me a Steam message.
This has been