TOPIC: [SSRP] Refund request

Name:ToBeHonest
Steam ID: steamcommunity.com/profiles/76561198315517548/
Time / Date of when it happened: 25/12/2016
Item/s lost: Super Rare Gift
Proof *VIDEO/PICTURES*: steamcommunity.com/sharedfiles/filedetails/?id=825820987
steamcommunity.com/sharedfiles/filedetails/?id=825810421
steamcommunity.com/sharedfiles/filedetails/?id=825826364

Story: i was rejoining the server 1 and i was trying to claim my 25th gift after my lags, i finnaly claimed my gift but, when i claimed it i didn't recived him
I have allready see this bug, its when you doesn't click on "Continue" when you have claimed it i don't fucking know what happened.