TOPIC: Requesting Assistance

Huperchild wrote:
New AMD series Graphics Cards are fantastic man, not sure what you're talking about.

The epic gamer move here would be to buy a mega fan massive one y know like the spiny ones like 130cm tall ones and point it at the laptop

Huperchild wrote:
You didn't specify new or old, you simply stated AMD graphics cards as a whole are garbage which is false, sir.

Mr. Richard wrote:
I ran an Anti-Virus on safe mode with Malwarebytes, as instructed, had a few viruses, got rid of them, but that did unfortunately not solve my issue. Also, I observed Task Manager for quite some time without running or starting anything, CPU utilization is at a minimum, but the temperature still remains the same.

Check vents. Could be clogged with dust. Same with fans, best bet would be to get a compressed air cannister.

Would definitely be worth to get a laptop cooler. Get one with high RPM if sound isn't an issue. But before you do, run your laptop on almost full power and after a while see where the heat is located primarily. It should be around the middle top mostly, if so, get a cooler that has a fan targeting that area.

Also check if your laptop has some manufacturer settings that have custom fan blowing speeds on function keys, my girlfriend spent a long time playing sims without knowing it and it was getting quite warm, now it's all good.

Alright so, after investigating my issue on Google, going through random settings, contacting the HP support centre, and calling over a few friends who are good with PC's, I have finally realized what the issues are.

So, firstly, the geniuses at HP thought that making the heat pipes of both the CPU and GPU connected (and putting them extremely close together) would make a wonderful idea, especially for a gaming laptop with such a strong central processing unit. My friends who work on laptops for a living have stated that such a thing, especially for gaming laptops, is one of the worst you can see. But that isn't the full reason as to why it's overheating.



Secondly, most gaming laptops are apparently designed to perform better when plugged in. Hence why my FPS would always drop to 20-30 when unplugged. After doing some tests, it was determined that for some reason, the laptop was designed to (mostly) maintain the CPU's frequency at 3907 MHz, sometimes reaching the maximum of 4007 Mhz whilst playing games due to something called the "Intel Turbo Boost Technology", which can be considered similar to overclocking.

Nonetheless, I will still be purchasing two new, stronger fans, as well as adding some quality heat-conducting paste for both my CPU and GPU, and will see to acquire a cooling pad as well, for longer gaming sessions. I'd like to thank you all for helping me on this thread but it seems like there was no problem after all, people @ HP are simply retarded.

TL;DR Don't buy gaming Laptops from HP, they obviously don't know how to make them, and choose your future PC's carefully.

Glad to see that you have located the issue Richard

Regarding plugging the power: in 2012 I bought a gaming laptop from lenovo and I had exact same "limitation" that when it was not plugged in performance would drop significally. From my own experience I advice you, the best method to extend live of your battery would be to take it out when you need it and leave laptop plugged to power supply. This way, I've still got 4 hours on the battery

GregoryTWIX wrote:
Well, apparently...


I keep it plugged in whilst gaming, unplug it when not, and never charge it when I shut it down (unless if I need it on a trip or for work).

Mr. Richard wrote:
this might not apply to you but bluestacks can make some PCs and laptops go MAD, my old pc could run bluestacks, but all the temperatures just skyrocket and the fans go crazy, the task manager never showed that it was bluestacks heating my pc, but it was obvious because i tested it by only running bluestacks and that was the issue. again, it looks like you have found some causes already but just not using bluestacks helped me a while back.

Hiro. wrote:
That's Bunnyslippers' Task Manager, not mine. I don't even know what that program/software is.

Mr. Richard wrote:
oh lol