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TOPIC: Lost skins due to pointshop

Lost skins due to pointshop 5 years 7 months ago #991311

So i was all happy to get

1 Jack Skellington Skin
2 Jokers
And 1 Halloween Zach :L


How does one get this back?

Also no, dont have a screenshot that I had them, because who does that? :(
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Lost skins due to pointshop 5 years 7 months ago #991318

Which server was this, and did you get it from a case?
We have logs for items coming from cases, so we can look into this issue if that is the case
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Lost skins due to pointshop 5 years 7 months ago #991319

same issue i have recording of it (yesterday it happend to me)
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Last Edit: 5 years 7 months ago by Happy.
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Lost skins due to pointshop 5 years 7 months ago #991325

It was at the TTT server, today. yeah got it from the summer cases if I'm not mistaken.
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Lost skins due to pointshop 5 years 7 months ago #991327

TheXnator wrote:
Which server was this, and did you get it from a case?
We have logs for items coming from cases, so we can look into this issue if that is the case
are you serious
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Lost skins due to pointshop 5 years 7 months ago #991328

+1

I was in a call with Kurze and we switched from Prop Hunt to TTT and 2 of my 3 Jack Skellingtons were gone (I traded 2 of them). I don't have any footage and I'm not worried about the items, just showing it's not just 1 person.

EDIT: All 5 of my new Jack Skellingtons were from Cases, however I didn't get them all from the Summer Case.
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Last Edit: 5 years 7 months ago by Hops.
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Lost skins due to pointshop 5 years 7 months ago #991329

You basically got oofed
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Lost skins due to pointshop 5 years 7 months ago #991330

Kurzex wrote:
It was at the TTT server, today. yeah got it from the summer cases if I'm not mistaken.

I'll ask DEAD to check over the logs and see if there is an issue.
It could be a visual glitch though, so you might want to check your inventory through here: fastdl.friendlyplayers.com/thexnator/DEADMONSTOR/index.php and see if you can see the items there (though currently you will not be able to see quantities through such a method)
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Lost skins due to pointshop 5 years 7 months ago #991332

TheXnator wrote:
Kurzex wrote:
It was at the TTT server, today. yeah got it from the summer cases if I'm not mistaken.

I'll ask DEAD to check over the logs and see if there is an issue.
It could be a visual glitch though, so you might want to check your inventory through here: fastdl.friendlyplayers.com/thexnator/DEADMONSTOR/index.php and see if you can see the items there (though currently you will not be able to see quantities through such a method)

Quantities added
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The following user(s) said Thank You: TheXnator, dankek

Lost skins due to pointshop 5 years 7 months ago #991333

this has been an issue for months where some items are corrected to 1 only
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Lost skins due to pointshop 5 years 7 months ago #991334

DEADMONSTOR wrote:
TheXnator wrote:
Kurzex wrote:
It was at the TTT server, today. yeah got it from the summer cases if I'm not mistaken.

I'll ask DEAD to check over the logs and see if there is an issue.
It could be a visual glitch though, so you might want to check your inventory through here: fastdl.friendlyplayers.com/thexnator/DEADMONSTOR/index.php and see if you can see the items there (though currently you will not be able to see quantities through such a method)

Quantities added

"Ammount"
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Lost skins due to pointshop 5 years 7 months ago #991338

Just checked through the link, and restarted my game again.

Nothing there.
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Lost skins due to pointshop 5 years 7 months ago #991344

Kurzex wrote:
Just checked through the link, and restarted my game again.

Nothing there.

Is all the shit you have on the list on the website?
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Lost skins due to pointshop 5 years 7 months ago #991348

DEADMONSTOR wrote:
Kurzex wrote:
Just checked through the link, and restarted my game again.

Nothing there.

Is all the shit you have on the list on the website?

Nope, still missing the same things I said in the main topic
The inventory says:

joker 1
jackskellington 1
halloweenzack 2
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Last Edit: 5 years 7 months ago by Kurze.
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Lost skins due to pointshop 5 years 7 months ago #991351

Kurzex wrote:
DEADMONSTOR wrote:
Kurzex wrote:
Just checked through the link, and restarted my game again.

Nothing there.

Is all the shit you have on the list on the website?

Nope, still missing the same things I said in the main topic
The inventory says:

joker 1
jackskellington 1
halloweenzack 2

If you have them on the website and not ingame it means they were never added to the server.
halloweenskeletion	1
halloweenzack	2
joker	1

So ¯\_(ツ)_/¯. They are not "lost"
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Lost skins due to pointshop 5 years 7 months ago #991354

DEADMONSTOR wrote:
Kurzex wrote:
DEADMONSTOR wrote:
Kurzex wrote:
Just checked through the link, and restarted my game again.

Nothing there.

Is all the shit you have on the list on the website?

Nope, still missing the same things I said in the main topic
The inventory says:

joker 1
jackskellington 1
halloweenzack 2

If you have them on the website and not ingame it means they were never added to the server.
halloweenskeletion	1
halloweenzack	2
joker	1

So ¯\_(ツ)_/¯. They are not "lost"


Okay so I currently have
1 Jack Skellington
1 Joker
2 Halloween Zach


What is SHOULD have:
2 Jack Skellington
3 Jokers
3 Halloween Zach
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Lost skins due to pointshop 5 years 7 months ago #991363

I am having the same issue, my skins are poof dissapeared
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The following user(s) said Thank You: Kurze

Lost skins due to pointshop 5 years 7 months ago #991498

BUMPPPPPPPPP

I would be happy with new cases / boost cases :)



Server side problem but "we cant prove you had them"

10/10
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Last Edit: 5 years 7 months ago by Kurze.
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Lost skins due to pointshop 5 years 7 months ago #991502

Kurzex wrote:
BUMPPPPPPPPP

I would be happy with new cases / boost cases :)
+1 Lost 2 Jack Skellys, we should get something back for a mistake.
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Last Edit: 5 years 7 months ago by Hops.
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Lost skins due to pointshop 5 years 7 months ago #991529

Can I have the terror tech, terror tech destroyer and detective pass it says I have on the fastdl link then?
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