[SSRP] Refund Request Hiro
4 years 10 months ago #1189191
Steam Name:
Hiro! Steam ID:
STEAM_1:1:501418211 Date/Time of Incident:
1/5/2020-1/6/2020 last night when server restarted (around 7am PST) Item(s) Lost:
2 Doubled Xmas Printers Story:
server reset and when i came back online there was no refund for the XMAS printers, but i got the summer back for some reason Evidence:
logs and
Additional Info:
i only got the summer printer back, maybe it was because i printer hacked it (1.0)?
[SSRP] Refund Request Hiro
4 years 10 months ago #1189392
Hi Hiro.,
I've checked through the logs but I can't seem to find much regarding your Xmas printers. Did you printer hack these or was the Summer Printer the one that you printer hacked, and if you can remember, could you give an approximate timeframe of when the Xmas printers were placed?
[SSRP] Refund Request Hiro
4 years 10 months ago #1189393
TheXnator wrote:
Hi Hiro.,
I've checked through the logs but I can't seem to find much regarding your Xmas printers. Did you printer hack these or was the Summer Printer the one that you printer hacked, and if you can remember, could you give an approximate timeframe of when the Xmas printers were placed?
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[SSRP] Refund Request Hiro
4 years 10 months ago #1189394
Thanks for the extra information.
Unfortunately, printers being destroyed isn't currently included in the logs (this is something that will likely be brought up to be added). Although I found the logs of you having placed the printers, do you have any evidence of the Xmas printers from just before the server went down to validate that they hadn't been destroyed or printer hacked by someone else?
[SSRP] Refund Request Hiro
4 years 10 months ago #1189397
TheXnator wrote:
Thanks for the extra information.
Unfortunately, printers being destroyed isn't currently included in the logs (this is something that will likely be brought up to be added). Although I found the logs of you having placed the printers, do you have any evidence of the Xmas printers from just before the server went down to validate that they hadn't been destroyed or printer hacked by someone else?
I might have evidence but I’d have to wait till I’m home
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[SSRP] Refund Request Hiro
4 years 10 months ago #1190792
Just an FYI, if you hacked the printers using a printer hacker 1.0, we can refund the printer hackers but not the printers.
[SSRP] Refund Request Hiro
4 years 10 months ago #1190793
.uzi wrote:
Just an FYI, if you hacked the printers using a printer hacker 1.0, we can refund the printer hackers but not the printers.
the printer hacked printer is the only one i got back, i was printing with the xmas printers just before the server reset, yet i didnt get them back :/