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TOPIC: [SSRP Refund - Serv 3]

[SSRP Refund - Serv 3] 4 years 6 months ago #1218237

Steam Name:k...
Steam ID:
STEAM_0:0:50708105
STEAM_0:0:541290644
STEAM_0:1:540043236
Server:serv 3

Date/Time of Incident: right now server just restarted
Item(s) Lost: 2 easter printers x4, 4 golden plated printers x3 3 gem o matics

Story: server restarted and i did not get refunded my special printers only normal ones...
Evidence:

Additional Info: third time this has happened im upset
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Last Edit: 4 years 6 months ago by Sp00ns.
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[SSRP Refund - Serv 3] 4 years 6 months ago #1218239

This can happen when you leave and rejoin the server and reclaim disconnected printers. Don't worry it has been fixed in this update and can't happen again. We will look into this soon as we will need to check the logs
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[SSRP Refund - Serv 3] 4 years 6 months ago #1218240

Chuteuk wrote:
This can happen when you leave and rejoin the server and reclaim disconnected printers. Don't worry it has been fixed in this update and can't happen again. We will look into this soon as we will need to check the logs

my alts didnt get a single refund. i got my vips (not nuclear and sapphire)
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[SSRP Refund - Serv 3] 4 years 6 months ago #1218242

Sp00ns wrote:
Chuteuk wrote:
This can happen when you leave and rejoin the server and reclaim disconnected printers. Don't worry it has been fixed in this update and can't happen again. We will look into this soon as we will need to check the logs

my alts didnt get a single refund. i got my vips (not nuclear and sapphire)

Yes you will still be refunded don't worry I'm just letting you know that it's fixed now and won't happen again.
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[SSRP Refund - Serv 3] 4 years 6 months ago #1218553

Hi we checked the logs and you will now be refunded.
:accepted:
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