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TOPIC: SSRP Refund request ITztrain

SSRP Refund request ITztrain 5 years 1 month ago #1166795

Steam Name: Cat in bottle
Steam ID: STEAM_0:1:123368758

Date/Time of Incident: 5:40 BST 28.09.19
Item(s) Lost: 2000 club credits

Story: Didnt get the refund of the credits in my inventory althought it said it did
Evidence: steamcommunity.com/sharedfiles/filedetails/?id=1875079931
Screenshot of the message, and you can look into whether I got the credits or not

Additional Info: none
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SSRP Refund request ITztrain 5 years 1 month ago #1166833

They shouldnt have been lost, with credits you need to convert them into gems by ur self. I might have gotten the request wrong lel, idk xD
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Last Edit: 5 years 1 month ago by alit.
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SSRP Refund request ITztrain 5 years 1 month ago #1166893

AlitGeorge wrote:
They shouldnt have been lost, with credits you need to convert them into gems by ur self. I might have gotten the request wrong lel, idk xD

Yes, however it is incredibly hard to turn the credits into gems, when i havent received any credits in my inventory :woohoo: :woohoo:
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SSRP Refund request ITztrain 5 years 1 month ago #1166998

can someone handle this?
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SSRP Refund request ITztrain 5 years 1 month ago #1167946

bump
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SSRP Refund request ITztrain 5 years 1 month ago #1168445

ITzTrain wrote:
can someone handle this?
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SSRP Refund request ITztrain 5 years 1 month ago #1168446

ITzTrain wrote:
ITzTrain wrote:
can someone handle this?
refund requests arnt typically "handled" im sure this has or will be discussed in a meeting with the required individuals
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Last Edit: 5 years 1 month ago by Markus.
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SSRP Refund request ITztrain 5 years 1 month ago #1168447

same shit happened with me and chute said i got them?
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SSRP Refund request ITztrain 5 years 1 month ago #1168456

Black Man wrote:
same shit happened with me and chute said i got them?
It said in the logs you got them? chute spent about 15mins going through the logs looking for you. Hes not going to lie for the sake of 1m gems you probs used them or cf'ed them away
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The following user(s) said Thank You: schnitzel nazi, Micky

SSRP Refund request ITztrain 5 years 1 month ago #1168457

jack bushrsos wrote:
Black Man wrote:
same shit happened with me and chute said i got them?
It said in the logs you got them? chute spent about 15mins going through the logs looking for you. Hes not going to lie for the sake of 1m gems you probs used them or cf'ed them away
I'm not saying hes lying, im just saying something went wrong while giving them to me, because i didnt get them.
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SSRP Refund request ITztrain 5 years 1 month ago #1168493

Hi itzTrain,
We reviewed the more detailed logs regarding this problem and found that your credits were not refunded. We are very sorry for this and will refund you next time you are online.
Thank you!
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