Hi Catty,
We've just taken a look into this issue and your account is ready to purchase the VIP upgrade now. Once logged into your account go to the ZARP VIP tab at the top of the site and follow the Buy Now button to checkout using PayPal. Once you purchase the upgrades will be applied automatically. If you already have ZARP VIP it's likely you purchased it on another ZARP account, if you would like it transferred to this account, simply log in to your other account and make a post requesting the change.
Thank you.