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TOPIC: Help @chute

Help @chute 2 years 8 months ago #1348049

Bought 20 boosters 10 bought plus the 10 free and have not received them after logging back on and refreshing multiple times. You can check payments or I can take a picture of my bank statement. You may not get back to me till after the event is over but will i still get my mytical case and 20 gencorp cases along with the 20 tokens?
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Help @chute 2 years 8 months ago #1348051

You should talk to him on discord about this chuteuk#3823
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Help @chute 2 years 8 months ago #1348052

i never use discord so not sure how platform works
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Help @chute 2 years 8 months ago #1348065

make sure you have linked your steam profile to the forums then refresh purchases
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Help @chute 2 years 8 months ago #1348075

Hi ChefBoyardee,
Sorry for the delay in getting back to you. It seems that PayPal was taking an unusually long amount of time to process your transaction. I have now processed this manually for you so the Booster Packs should be ready to claim now on your account. All future purchases you make will be delivered instantly as normal so don't worry. I have also added you 1 free Booster Pack as a goodwill gesture from us as a thank you for your patience.
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