TOPIC: Need Help with vip @Chute @EMP

i gifted vip to my friend and the account is zarpgaming.com/index.php/forum/profile/53904-amanda
the steam id was linked but he never got it

How did you gift vip to them?

DEADMONSTOR wrote: Clicked on his pfp, clicked gift vip went through with payments but he never got vip, I can show the proof of sending the money

TriHard Freddie wrote:
Check your emails and make sure the money went through. I will see if I can get EMP to check it for you when he is avaliable

DEADMONSTOR wrote: i never got a email from zarp, only the fire play servers and paypal notifs

I didn't get my VIP?

How long does it take for an owner to respond?

Amanda wrote: Chute’s currently on holiday and EMP is.. well, EMP.

I’ve @‘d Chute and EMP, this will send a notification to them. Hopefully they respond soon enough.

.uzi wrote: Sadly there is not a whole lot I can do. Chute controls all of the paypal stuff.

Can you check and see if the payment status shows as pending on your paypal? If it does you more then likely used an echeck and those can take a few days to process. I will forward this to Chute but he is on vacation so his response time will be limited.

EMP wrote: It’s not pending, the transaction was made at 8:26 am cst it says

this is fucking bullshit

Amanda wrote: Chute will be back from his holiday on Monday afaik.

I noticed gifting booster packs is disabled right now so it's possibly something to do with that

Amanda wrote:
Yes! It's bullshit chute takes a break, why isn't he a robot

Plankton wrote: disgraceful

Stop causing drama on this thread. Be patient.

A response would be nice

Amanda wrote:
There's not been one because Chute has literally just got back from holiday and is settling back into things, issues will be dealt with as soon as next easiest for Chute.

Hi there,
We are very sorry for the delay in getting back to you on this issue. This is not an acceptable wait time and we give you our sincere apologies.
Due to a processing issue your ZARP VIP gift was not applied instantly. This issue has now been resolved and any future purchases will be applied automatically as per usual.

Your ZARP VIP is now active on your account.
As a goodwill gesture we have also applied 2 free Booster Packs each to both the gift purchaser and zarpgaming.com/index.php/forum/profile/30875-freddie and to the gifted user zarpgaming.com/index.php/forum/profile/53904-amanda
You can claim these in-game under the F4 Menu > Donate tab at any time.

Please accept our most sincere apologies.
Thanks for supporting ZARP!