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TOPIC: In-Game Problem with skins.

In-Game Problem with skins. 4 years 10 months ago #1126366

I don't quite know where to post this but I'll just do it here.

I came back on the servers yesterday and had all two of my skins (Two halloween skins).
Today I connect and they're both gone. My taunts and accessories are still here though.
So I buy a new skin and equip it. It stays during the whole session and then I disconnect.

Then when I come back like minutes ago it was gone. And now I'm back with zero skins and half of my points gone because I bought the skin.

I think it happened to someone else too. Is this normal?
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Last Edit: 4 years 10 months ago by Hat.
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Skin Problem 4 years 10 months ago #1126367

Damn bugs!!
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Skin Problem 4 years 10 months ago #1126368

blame xnator
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Skin Problem 4 years 10 months ago #1126372

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Skin Problem 4 years 10 months ago #1126374

Try poking it with a stick...
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Skin Problem 4 years 10 months ago #1126383

Damn.
Is it so hard to receive some genuine help in here?
I just don't know why this is happening it costs you $0 to be nice about it and help.
If you don't know then just direct me and help.
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Skin Problem 4 years 10 months ago #1126384

Moisturiser? (Sorry for that awful joke)
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Skin Problem 4 years 10 months ago #1126457

Hat wrote:
Damn.
Is it so hard to receive some genuine help in here?
I just don't know why this is happening it costs you $0 to be nice about it and help.
If you don't know then just direct me and help.

Loads of people also complain about this being an issue but not one of them have any proof of it happening meaning we don't know why this happens for how to fix it.
(By "we" I mean Xnator.)

You'll need proof of you having the items and losing them for you to get a refund, otherwise nothing can be done.

I'm happy to give you a refund of points, I don't have the skins you lost though, mine too went poof.
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Last Edit: 4 years 10 months ago by Jim_Jam.
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The following user(s) said Thank You: Hat

Skin Problem 4 years 10 months ago #1126486

Jim_Jam wrote:
Hat wrote:
Damn.
Is it so hard to receive some genuine help in here?
I just don't know why this is happening it costs you $0 to be nice about it and help.
If you don't know then just direct me and help.

Loads of people also complain about this being an issue but not one of them have any proof of it happening meaning we don't know why this happens for how to fix it.
(By "we" I mean Xnator.)

You'll need proof of you having the items and losing them for you to get a refund, otherwise nothing can be done.

I'm happy to give you a refund of points, I don't have the skins you lost though, mine too went poof.

Well... I'm very sad because I got those skins a while back with the kind of "wheel of fortune" system.
I had the Spooky skeleton skin which I was very proud of and the Halloween Zach one.
The one I bought this morning was the TDR Neru one. Lost it today.
I don't know what proof I can provide, the only thing I have is my word.
I still have my "Halloween", "This is Halloween" and "Ghostbusters" taunts, if that counts as a proof. Probably doesn't be heh.
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