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TOPIC: Need help with my levels that reset...

Need help with my levels that reset... 2 years 1 month ago #1394312

So i have no clue what happened but it seems that all of my level including hula doll progress reset for prop hunt. (No i did not prestige) I was level 29 with 21k out of 30k xp. I need help getting it all back.
  • Akilaslt
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Need help with my levels that reset... 2 years 1 month ago #1394313

maybe if you make another post you will get your levels back
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Need help with my levels that reset... 2 years 1 month ago #1394314

I was doing it on my phone for first post and idk how to delete it
  • Akilaslt
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Need help with my levels that reset... 2 years 1 month ago #1394399

Hello Akilaslt,

Do you have any screenshots of this, aka your level?

Josh
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Need help with my levels that reset... 2 years 1 month ago #1394400

I can confirm the reset is true however i have no memory of level and exp specifics.

I assume a code skipped Aki’s check somehow and created a new level system profile instead of using existing one resulting in a progress reset. Supposedly the old profile should still exist in the files. All these could be bs though but i hope my assumption is not.

Good luck!
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Need help with my levels that reset... 2 years 1 month ago #1394401

I swear I patched this...?

Nevermind, I'll just blame Martin - It's all Martin's fault!
  • Mr. Richard
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Need help with my levels that reset... 2 years 1 month ago #1394402

Joshua wrote:
Hello Akilaslt,

Do you have any screenshots of this, aka your level?

Josh
the database would most likely still have this information, including backups
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Need help with my levels that reset... 2 years 1 month ago #1394483

Unfortunately i have no screenshots. But what happened was i joined twice during that day. 1st time was okay was still level 29 with 21k xp and second time it was reset for some reason.
  • Akilaslt
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Need help with my levels that reset... 2 years 1 month ago #1394496

Did you lose your entire level or did you only lose the xp you had within your current level?
  • OnionRings
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Need help with my levels that reset... 2 years 1 month ago #1394500

Hello Akilaslt,
Can you please provide your SteamID or link to your Steam Profile and we will restore your levels and XP for you from the last backup which still has the data.

Thank you,
Chuteuk
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The following user(s) said Thank You: OnionRings, ItsDonny

Need help with my levels that reset... 2 years 1 month ago #1394504

Hi Akilaslt,
We have now found the issue and your Level/XP and Hoola Dolls progress has now been restored to what it was before it was reset. If you need any further help please get in touch via Discord chuteuk#3823

Thank you
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The following user(s) said Thank You: ItsDonny
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