TOPIC: boster pack problem

hello this is magazinegore21 i bought a booster back 10 of them and it says that i would reseive the gen corp case and i didnt get them please help me

Hello,
Make sure go in game and press 'F4' then click Donate. From there you'll be able to claim your booster packs.

Hi magazinegore21, we've just checked your account and can see that you've now successfully claimed all 15 Booster Pack upgrades purchased on your account. If you are still having any issues please do let us know and we will look into this further. Thank you.