Juan Alfonso wrote:
Recently (Past Couple Of Weeks) i have noticed that the response of mod/admins to F1 calls have been absolutely shocking, i know that many other people have been realizing the F1 responses by going from riots in OOC to people screaming in advert to then people Mass RDMing to get staff's attention. I Actually timed a F1 response time (Soon as i put my F1 in) and it took 83m 2m 42s.
This makes no sense by 1h and 23m the problem will no longer occur or the player has left the server. But not just this also some times my F1 doesnt even get dealt with... I Think this problem has been effecting the commuinity alot for example: Yesterday i witnessed a hacker and placed a F1.... 30 minutes later the hacker has left and i had no proof to provide to the staff member. But if the staff member came straight away he would of be able to spectate the hacker and see for him/herself that he was clearly hacking. My last point, i have also noticed that if you are in a gang (BrotherHood or M.A.D.M.E.N) and members are staff you get a instant TP or response from them. This in completely unfair and makes other commuinity members feel less important but they actually placed a F1.
Hopefully next week in the meeting you can reinforce strict rules upon current staff members and hopefully F1's will be sorted faster that the orignal '@' way that is used on other servers.
Unfortunately i would have to agree before i got any staff rank on zarp the timing of f1's are shocking i as surprised on when they actually turned up and then not being able to do anything because the loggs had reset, however since i have became mod & now Admin i can say that it has actually improved by the time and how staff communicate and help other staff member's on there f1's i can also say that when the staff are probably tired of dealing with f1's they either go afk or just rp which is a shame as there are players who actually need staff and they don't turn up until its too late,
i think that with more staff members who can be trusted with the responsibility of staff rank and the trust of not abusing as there has been a few who has been demoted or resigned as there was too much and they couldn't handle it personaly i think our timing on f1's are slow and could be improved ive been afk for 10 mins and came back to 10-20 + f1's and they have been sitting there for longer then 20 - 30 mins and no one has responded, we should have a gui that if a f1 has been sitting for longer then 20 mins they should have a message asking if they want to re submit another f1 or something
Revolutionist Bartark