TOPIC: lost an item

i lost my card pack when i tried to open it, and it said "Missing daily rewards content" but i have it.
i would also know if it's possible that i could get a new card pack, cause i lost the one i got.

my ingame name: Ultimate Otaku
My steamID: STEAM_0:0:51823036

screenshot of missing content
steamcommunity.com/sharedfiles/filedetails/?id=1575292572

@admins