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Just bought 10 boosters and haven't received them yet, i have the receipt if needed. I just want to know wether or not it went through or if its just behind.
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Make sure you rejoin the server.
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Morgan wrote:
Make sure you rejoin the server. he did |
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Morgan wrote:
Make sure you rejoin the server. relogged twice |
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Hi Aqua,
We are looking into this for you now. You currently have 17 Booster Packs claimed is this correct? If you are still not seeing your upgrades in-game after re-connecting then please provide us the email address and receipt used to make the purchase and we will take a look into this further. Use the confidential tags to ensure only forum staff can view the receipt or email address: [confidential].[/confidential] |
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Chuteuk wrote:
Hi Aqua, We are looking into this for you now. You currently have 17 Booster Packs claimed is this correct? If you are still not seeing your upgrades in-game after re-connecting then please provide us the email address and receipt used to make the purchase and we will take a look into this further. Use the confidential tags to ensure only forum staff can view the receipt or email address: |
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Hi Aqua,
We've just checked into this for you and it appears PayPal was taking longer than usual to verify your payment, we have now manually approved it for you and your Booster Packs will be ready to claim upon re-connecting to the server. We apologise for the delay and any future purchases you make will of course be delivered instantly as normal. Thanks for your support! |
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The following user(s) said Thank You: Roy Harper, Raeker
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