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TOPIC: Server Apps admin template

Server Apps admin template 7 years 1 month ago #857919

Explain how you would handle the following situation: Player x appeals their ban in great detail, apology and effort. You check the ban list and find that you banned them permanently for Cheating, and that this is their first ban. How would your response to the appeal be? Admins cant ban players who cheat only lead team should so why is this a question for admins?	DrConor Offline Expert Boarder Posts: 840 Thanks received: 339 Karma: 1
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Server Apps admin template 7 years 1 month ago #857921

And you also can't handle your own punishments.	Nick0GR Offline Marvelous Boarder Posts: 10801 Thanks received: 3307 Karma: -113
GD+Server Apps Section staff TS3+Discord Staff Bhop Super admin TTT Super admin Discord: Nick0GR#9038 ex TTT Super admin Murder Super admin PropHunt Head admin Deathrun admin SSRP admin TeamSpeak staff Server apps + appeal section moderator Login or register to post a reply. The following user(s) said Thank You: DrConor

Server Apps admin template 7 years 1 month ago #857941

I've always said that this can be interpreted in multiple ways. After all, the only thing this question is asking is the following: "Do you know how to handle appeals on the forums?" Whichever way you respond to this question, all it should do is make clear that you at the very least have some basic understanding of how these situations are supposed to be dealt with.

If you respond with "I can't ban you for cheating, so you've been unbanned, sorry for my earlier mistake!" then that alone already shows that you know some of the more basic principles of how ZARP's services are supposed to work.

If you respond with "I cannot handle this, but I believe you've waited long enough and am willing to give you another chance" then you also show that you have a clear understanding of how things work within this community and have, once again, responded to the question correctly.

And if you respond with an example or an explanation of how you would handle the appeal then you're once again showing that you understand how these situations are supposed to work.

Don't get me wrong, I'm all for a slight change in the template, however I do not believe it's wrong nor that such a change would be an urgent issue.

Raeker
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Last Edit: 7 years 1 month ago by Raeker.

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The following user(s) said Thank You: Miia, DrConor

Server Apps admin template 7 years 1 month ago #857944

Raeker wrote:

I've always said that this can be interpreted in multiple ways. After all, the only thing this question is asking is the following: "Do you know how to handle appeals on the forums?" Whichever way you respond to this question, all it should do is make clear that you at the very least have some basic understanding of how these situations are supposed to be dealt with.

If you respond with "I can't ban you for cheating, so you've been unbanned, sorry for my earlier mistake!" then that alone already shows that you know some of the more basic principles of how ZARP's services are supposed to work.

If you respond with "I cannot handle this, but I believe you've waited long enough and am willing to give you another chance" then you also show that you have a clear understanding of how things work within this community and have, once again, responded to the question correctly.

And if you respond with an example or an explanation of how you would handle the appeal then you're once again showing that you understand how these situations are supposed to work.

Don't get my wrong, I'm all for a slight change in the template, however I do not believe it's wrong nor that such a change would be an urgent issue.

The main problem i have with it is that newer mods becoming admin might think it is ok to ban users who they think are hacking.

DrConor
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Thanks received: 339
Karma: 1

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Server Apps admin template 7 years 1 month ago #857948

Drconor wrote:

Raeker wrote:

I've always said that this can be interpreted in multiple ways. After all, the only thing this question is asking is the following: "Do you know how to handle appeals on the forums?" Whichever way you respond to this question, all it should do is make clear that you at the very least have some basic understanding of how these situations are supposed to be dealt with.

If you respond with "I can't ban you for cheating, so you've been unbanned, sorry for my earlier mistake!" then that alone already shows that you know some of the more basic principles of how ZARP's services are supposed to work.

If you respond with "I cannot handle this, but I believe you've waited long enough and am willing to give you another chance" then you also show that you have a clear understanding of how things work within this community and have, once again, responded to the question correctly.

And if you respond with an example or an explanation of how you would handle the appeal then you're once again showing that you understand how these situations are supposed to work.

Don't get my wrong, I'm all for a slight change in the template, however I do not believe it's wrong nor that such a change would be an urgent issue.

The main problem i have with it is that newer mods becoming admin might think it is ok to ban users who they think are hacking.

Although it is true that this might put that idea in their heads, I do not believe that this will confirm or deny whatever they might have thought about how they're supposed to deal with cheaters and hackers before this.

I also believe that it should always be mentioned during a training that neither mods nor admins are supposed to deal with hackers and that a Lead Team member should be approached before any action may be taken.