Terribly sorry your experience was degraded by what you feel and believe was failure to adhere to proper procedure by the staff member in question. With that said, if you're going to be making a report you're going to need evidence to assist your claims. Also, thanks for the stupendous assessment of our staff team. God knows those three alone are who keep the servers running.

Terribly sorry your experience was degraded by what you feel and believe was failure to adhere to proper procedure by the staff member in question. With that said, if you're going to be making a report you're going to need evidence to assist your claims. Also, thanks for the stupendous assessment of our staff team. God knows those three alone are who keep the servers running.