Sadly we only refund for server issues, if you believe the staff member in question acted out of order you may report them. I'd recommend approaching the staff member with your concerns and asking if you could have a refund from him in person but that is up the staff in question.

Sadly we only refund for server issues, if you believe the staff member in question acted out of order you may report them. I'd recommend approaching the staff member with your concerns and asking if you could have a refund from him in person but that is up the staff in question.