Morgan wrote:
Absoloutely.

Take a look at the Blizzard forum, take a look at the GTA: Online forums. You'll see people wanting "vanilla" servers, you'll see people wanting X new feature added. You'll see people wanting Y feature removed.

You can't make everyone happy all the time. So we look at the figures, the numbers of what features people are using, what items are being used the most, what's not getting used at all and try to produce updates for the many and not the few whilst trying to take everyone's point of view into account, quite a challenge to say the least.