There's 11 forum staff on currenty, why is it taking this long to ban an obvious troll who is impersonating me?

EDIT: and before you say why not contact them directly, I have I've contacted nearly all of the global mods+ except for sleepy Luan

There's 11 forum staff on currenty, why is it taking this long to ban an obvious troll who is impersonating me? EDIT: and before you say why not contact them directly, I have I've contacted nearly all of the global mods+ except for sleepy Luan