Hello, we only refund for server issues such as server crashes etc. In your video we can clearly see it wasnt a server crash and that it was your internet connection which timed out at that time making you lose your items. Meaning there wont be any refunds except if someone is kind enough to refund you out of his own pocket.

Hello, we only refund for server issues such as server crashes etc. In your video we can clearly see it wasnt a server crash and that it was your internet connection which timed out at that time making you lose your items. Meaning there wont be any refunds except if someone is kind enough to refund you out of his own pocket.