Hi Luki,

We appreciate your concerns and I can assure you we are trying our best to work towards the best possible solution. We apologise for the update not meeting your expectations and we hope to swiftly change this by working on it constantly until it's great if not perfect.

Having tested this before I can personally say the new report system worked fantastically well but some changes needed to be made in order to make it better - unfortunately some kinks came around when these changes were made. This is a part of software development - you make mistakes and you work to solve them and improve them.

While we appreciate the feedback we would advise you to avoid making these threads in the future. A better approach would be contacting a member of the lead team and voicing your concerns directly; we try and avoid inter-personal disputes amongst staff and this is one of the things that contribute to it the most.

Should you require any more assistance or simply talk about this overall, do not hesitate to contact me or any other member of the lead team.

Thanks.

Hi Luki, We appreciate your concerns and I can assure you we are trying our best to work towards the best possible solution. We apologise for the update not meeting your expectations and we hope to swiftly change this by working on it constantly until it's great if not perfect. Having tested this before I can personally say the new report system worked fantastically well but some changes needed to be made in order to make it better - unfortunately some kinks came around when these changes were made. This is a part of software development - you make mistakes and you work to solve them and improve them. While we appreciate the feedback we would advise you to avoid making these threads in the future. A better approach would be contacting a member of the lead team and voicing your concerns directly; we try and avoid inter-personal disputes amongst staff and this is one of the things that contribute to it the most. Should you require any more assistance or simply talk about this overall, do not hesitate to contact me or any other member of the lead team. Thanks.