I hope this doesn't get negative feedback. We're voicing opinions here, and just suppressing these opinions is not the way to go about it.
I approached this community hoping for friendly players, helpful staff and fair and approachable leadership. I can vouch for friendly player and helpful (term being used loosely) staff. I have no personal qualms with the lead team or Para himself; they're all perfectly chill and friendly guys. But with all due respect, you're not being fair, and you're not approachable to the regular folks who play on the ZARP game servers. We, as staff, get told to personally message SA+ for problems or queries, yet, we never get responses. Despite them being on Garry's Mod, and in Teamspeak in their spacer channel they always inhabit. Outcries from staff and regular players go ignored on those terms unless there's unnecessary drama surrounding the issue at hand.
It was the same with the last gaming community I joined up with; friends of the lead team got priority over others when it came to all sorts. And when people complained, voiced their opinion, or called them out in a sensible way, they were suppressed and exiled from the community; banned from all their communication platforms. I was responsible for running their support ticket system back when I was part of their staff. I sat and watched several people's appeals linger for months (one went for 5 months, I counted) with no reply. The people who actually gave a damn had to apologise on the lead team's behalf for the shit job that they did.
We appreciate the fact you guys do a lot of work; taking suggestions, having internal discussions and making improvements to the server for everybody to enjoy. The honest, active folk who work their ass' off trying to make a good impression for the lead team, to show their dedication and climb the ranks are shot down by the people who get admin for 2 weeks and are bumped up higher because they're mates with the lead team themselves. We need people who aren't stuck between two or three servers, to manage it with an open mind instead of emigrating from another server. The fact that people can sit in spectator, not doing anything productive apart from "boosting the server's gametracker" - keeping in mind, any regular player can do this while actively playing the game, so it's not like you're doing anything special - can be recognised as a distinguished member of staff over others who squeeze out 10-12 hours a week of their spare time doing reports and proactively helping the community by allowing players to approach them with their concerns and discussing with them is simply mind-boggling.
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