I have donated for the booster 3 times before, I dontate, relog and check the f4 to claim the pack, this time it didnt work, I dontated, reloged checked f4 and all it says is "buy another booster pack" Really need some help here

ps. I spelt my name wrong on the fourms, its MiniHunter

I have donated for the booster 3 times before, I dontate, relog and check the f4 to claim the pack, this time it didnt work, I dontated, reloged checked f4 and all it says is "buy another booster pack" Really need some help here ps. I spelt my name wrong on the fourms, its MiniHunter