Ok, firstly the two warns were not in
one sit and so that is fine. Secondly
my tone was professional or was at
least in my opinion. As far as I am
aware I did not leave you frozen
however as I cannot be sure then
I will apologise for that now: sorry.

Ok, firstly the two warns were not in one sit and so that is fine. Secondly my tone was professional or was at least in my opinion. As far as I am aware I did not leave you frozen however as I cannot be sure then I will apologise for that now: sorry.