Explain how you would handle the following situation:
Player x appeals their ban in great detail, apology and effort. You check the ban list and find that you banned them permanently for Cheating, and that this is their first ban. How would your response to the appeal be?
Good evening player x,
I have read through your appeal for the request of your removal of the permanent ban given to you. You have been banned for cheating and therefore the penalty you have now was given. I have talked with other staff members about your appeal and from thereof it has been decided that we will you a second chance. I will reduce the penalty to a 3 day ban and from then on you are free to come on the server again. However, should the need arise that I need to give the same penalty again because of the same actions, the penalty will stay after the next appeal.
Unban appeal:
Accepted.
Dont mind about the ban appeal thing in the template, it has to be changed as fast as possible, since it's wrong.
Anyway app looks good, good mod. Can't check activity since gametracker is down.