We don't refund items which has been lost by a rulebreaker as far as I know.
Only when the server crashes and you lost something. (When the server is the cause)

Also, you didn't provide us any proof or so.

We don't refund items which has been lost by a rulebreaker as far as I know. Only when the server crashes and you lost something. (When the server is the cause) Also, you didn't provide us any proof or so.