Well they need some of that information to look up the ban, so someone could check for you who banned you, and if they did decide to unban you they would need your steam ID. Or they could get the logs from the time the incident occurred. So the template is used so its easier for you to get unbanned and to make it easier for us to sort the situation out.

Well they need some of that information to look up the ban, so someone could check for you who banned you, and if they did decide to unban you they would need your steam ID. Or they could get the logs from the time the incident occurred. So the template is used so its easier for you to get unbanned and to make it easier for us to sort the situation out.