As mentioned in the other topic, requesting for a specific individual to not handle it is suggestive and that specific staff should refrain from handling, however it's not mandatory.
From the context provided i'm assuming this is the same case as the recently denied request therefore i will move this in archives. If another staff with the ability to overrule would like to, they will so please refrain from creating multiple topics for the same case, unless you deem it necessary in which case feel free to message a higher ranked staff directly before doing so.
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