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Christopher, I fully take on board the points you have made in the thread, and in the majority I agree, when I created this post I didn't think it would ever be accepted, I just felt like it was an issue that needed to be raised.

I understand that an admins duty is to help people, I just don't like to see people be dealt with hastily and maybe not be given the full fulfillment of the potential of the server and felt that the person may potentially miss out on the true aspect of the [ZARP] experience due to him being muted.

I feel you should have warned the fellow first if you felt he was clogging up the OOC with his two posts, and infact, the muting caused more of a problem in OOC than it solved, partly due to myself, but also from when the guy rejoined and kept asking in OOC why was i muted, you left me muted for 30 minutes, i had to relog and various posts like this.

I think you took my part about a more 'serious' request in the wrong context, F1 requests of course should be dealt in chronological order, but I just feel that posting questions such as the one that the guy was muted for as an F1 request is a misuse of the service. Also, not allowing users to ask simple questions in OOC discourages some of the OOC socialization that makes [ZARP] such a good place to play.

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