It's our duty to help people with this. We always get questions such as this, and that's one of the reasons we DO have F1 - to deter people spamming questions in the OOC.
I thought the F1 was for reporting a break of a rule, for example an RDM, CDM, break of NLR or things like that?
No. We will (attempt to our greatest extent to) assist ANYONE who has ANY issue. Stuff that isn't citated on the official documentations about the server (basically JUST limited to the rules) are included within this, because they aren't sure. Questions about the rules are best dealt with by a moderator/administrator - as they can well lead on to dealing with an issue,