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It's our duty to help people with this. We always get questions such as this, and that's one of the reasons we DO have F1 - to deter people spamming questions in the OOC.

I thought the F1 was for reporting a break of a rule, for example an RDM, CDM, break of NLR or things like that?
Incorrect.
Whomever is your source to say that moderators can't see F1 requests needs to fix their eyesight.

If this is not the case then I apologize.
Then if you wish to help people, you should apply to become a moderator. It's good that you're trying to help people - but as the fact that the majority of our users do use the tools to contact us by the system, your offer for assistance will nine times out of ten be obsolete. People do use questions in OOC - but regardless, people who are obliged to use the nessecary systems will be frustrated if they see "Oh - he answered a question simmilar to mine"

I have applied to be a moderator, I try to answer any question that any member has in OOC about small things, and I also tell them to use F1 for more serious requests such as a rule break.
The fact is that there were plenty of staff online to deal with that request - but plenty of users to be distracted by it. People trying to play the game don't want to hear it, and this is why people end up having to say "are you ignoring me? please tell me how much that costs!" because they don't even know that they responded through all the spam.

I still don't see how two posts is classed as spam.
You have decided to take up someone else's mute, but you fail to understand how often we have to deal with people who spam questions in the OOC; not to mention how the offender decided to use upper case and metagame.

Once again, i don't feel this guy spammed, which is what you explained the mute was for.

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