Hi Jesus Cry,
We are looking into this refund request but we need a little more info to find it in the logs. Could you try to give us a time and date that you levelled up and didn't receive the rewards?

Thank you!

Hi Jesus Cry, We are looking into this refund request but we need a little more info to find it in the logs. Could you try to give us a time and date that you levelled up and didn't receive the rewards? Thank you!