After speaking with Clarky about the situation we have decided to give you the benefit of the doubt. There is a lack of evidence from the reporting side, but you were not helping yourself with your reasoning. In the future you need to be more specific and cooperative with the staff who are trying to resolve a problem.

If you are not cooperative you may not be given the benefit of the doubt in future scenarios, so keep that in mind for the future and thank you for appealing.