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Hi Carson,

Whilst I appreciate that we can always do better and listen more to what the community wants, the fact of the matter is that we have been listening now and listening for a long time. We created the Community Council over ten months ago and have since tweaked hundreds of minor features and values and implemented dozens of bigger and major features too.

The truth is Carson that threads just like this have been made for years and will continue to be made, there’s even a thread calling the community “shit” and dying within weeks of it holding the #1 rank for months on Gametracker in Summer 2015. Why? Because you cannot and never will please everyone. I’m not saying that person was completely wrong either, just because a server is popular doesn’t mean it can’t improve; in that person’s opinion the server wasn’t good enough. And the same goes for when we have less players on too, it doesn’t have anything to do with what you have listed here unfortunately.

We’ve had countless attempts by people who thought the community was shit and that all they need to do is remove this item or add this map, tweak these values and they’ll instantly be more popular than ZARP. Again I’m not holding that against them (except for the people who directly stole our code and content) I once wanted to make my own Community too. However, they quickly found out that just because a handful of people said ZARP would be 10x more popular if they just did XYZ didn’t mean it was true.

Go back to a year or two ago, there were multiple complaints that we worked on updates too big and not often enough. Now you are complaining that updates are being steamrolled out in your own words. And again I must stress that I’m not disagreeing with you or shutting you down. In your opinion updates could be done in a much better way. But again you notice a pattern, you cannot please everyone.

As for the staff team, it is the same exact issue I’m afraid. Go back to last year, 2018, in fact pick any year and you’ll find a thread calling the staff team shit, biased and corrupt. Again, in your opinion they are biased, corrupt and too harsh. Hopefully by now you know we are different than other communities when it comes to staffing. There is no better or fairer way to pick staff, but yet we still have complaints. You cannot please everyone.

The only thing I can offer you is for you yourself to join the Community Council, of course you would first need to think of a few ideas and suggestions; as you have identified a number of issues in your own opinion but we’d also need to hear of your best ideas for solving them. I am going to lock this here as we have answered you the best we can. I’ll also be available on Teamspeak/Discord if you want to discuss this further.

If you do decide to join and help us out then I look forward to hearing your ideas.

Thank you.

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