Hi man,
We have just checked the logs and we can see that you lost these printers. The good news is we found out why this was happening and it is now fixed. We will be on tonight for your refund.

Hi man, We have just checked the logs and we can see that you lost these printers. The good news is we found out why this was happening and it is now fixed. We will be on tonight for your refund. :accepted: