Hi Lumi,
First of all very sorry your Refund Request has taken so long to be looked at. Could you please provide some more details such as the date/time you were printing and the server crashed. I investigated the date this post was made but you had not dropped any summer printers on that day so you need to help me out with further information.

Thank you.

Hi Lumi, First of all very sorry your Refund Request has taken so long to be looked at. Could you please provide some more details such as the date/time you were printing and the server crashed. I investigated the date this post was made but you had not dropped any summer printers on that day so you need to help me out with further information. Thank you.